Manager, Enterprise Technical Consulting
Ramp · New York, NY (HQ)
About this role
**Manager, Enterprise Technical Consulting** **About Ramp** Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows through 85,000+ companies. **About the Role** Lead Ramp's Strategic Technical Consulting team, owning post-sales technical implementation for our largest and most strategic accounts. You'll drive technical discovery, solution design, go-live, adoption, and expansion—working closely with Customer Activation to ensure seamless delivery. **Key Responsibilities** • Lead and grow the Strategic Technical Consulting team—hiring, coaching, and career development • Own post-sales technical implementation for Ramp's largest accounts • Co-own activation milestones with Customer Activation • Serve as terminal escalation for complex technical and delivery challenges • Define the Strategic delivery model and operating standards • Run the function with operational rigor—forecasting, KPIs, and data-driven coaching • Partner cross-functionally with leadership across Customer Activation, Sales, Product, Engineering, and GTM Ops • Synthesize field insights and drive product influence **What You Need** • 5+ years in technical consulting, solutions architecture, or professional services (enterprise/strategic accounts) • 2-3+ years managing individual contributors; experience with senior/principal-level ICs preferred • Proven track record owning post-sales implementation for large, complex customers • Deep fluency in ERP and financial systems (NetSuite, Sage Intacct, Oracle, Workday Financials, Microsoft Dynamics) • Ability to assess and guide enterprise-level technical solution design • Experience building operating models between functions with shared accountability • Executive-grade communication skills • Demonstrated judgment in ambiguity and bias toward ownership **Nice to Have** • Experience at an ERP or financial systems vendor • Background in fintech, spend management, or AP automation • Experience scaling a technical consulting function from early stage • Experience managing managers or building technical IC career ladders **Benefits** (varies by location) Flexible PTO, home-office equipment, health & wellness stipend, comprehensive insurance, 401(k) match, parental leave, and more.
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