Senior Manager, Software Engineering — Case Management Platform
Natera · US Remote
About this role
## Senior Manager, Software Engineering — Case Management Platform (CMP) **Location:** San Carlos, CA • Austin, TX • Remote, USA ### Position Summary Natera is seeking a hands-on, technically deep Senior Manager of Software Engineering to lead our **Case Management Platform (CMP) Core** team. CMP is the technical backbone that moves patient cases from order to result across Natera’s oncology, women’s health, and organ health product lines—where software reliability directly impacts turnaround time, lab efficiency, and patient outcomes. This role is **not** people-management-only. You’ll integrate into an existing platform application department and build a new high-leverage squad with a mission to bridge Natera’s commerce and fulfillment domains. With a small initial footprint, you’re expected to be **in the code**—setting architectural direction, writing/reviewing code, driving production support, and modeling the engineering standard. As the team grows, you’ll rebalance toward leadership, hiring, and strategy, while maintaining hands-on technical credibility. CMP is also pushing hard on **AI-native ways of working**, mission-based team structure, and **InnerSource** stewardship—so you’ll drive these shifts, not just adopt them. ### Responsibilities **Lead technically** - Set and defend architectural direction; make hard trade-off calls and own outcomes - Write production code, review PRs, and participate in production incident response - Drive design reviews; raise the technical bar through example - Own the full SDLC: conception, design, implementation, test, release, operation, and sunset **Manage and grow people** - Hire and develop top performers; recruit for attitude as aggressively as aptitude - Hold regular 1:1s, deliver direct feedback with radical candor, and address underperformance quickly and respectfully - Guide career development; delegate decisions and create real ownership opportunities - Build a diverse, high-trust team that reflects the users and patients we serve **Drive the AI-native transformation** - Treat AI as core to how the team builds, delivers, and operates - Champion AI coding tools, agent orchestration, and AI-assisted operations - Measure and communicate AI leverage; retire practices that no longer earn their keep **Partner across the business** - Primary technical point of contact for product management, commerce stakeholders, lab operations, and adjacent engineering teams - Build relationships with lab managers/supervisors and commerce leaders - Translate business priorities into engineering plans and engineering realities into actionable options **Manage delivery** - Own estimates, scope, dependencies, risks, and delivery for team commitments - Run lean, outcome-oriented ceremonies; prefer visible work and short feedback loops - Facilitate collaboration, remove blockers, and escalate honestly and early **Effect change** - Lead evolution of ways of working - Propose and drive improvements beyond your immediate team ### Qualifications - BS or MS in Computer Science (or equivalent experience) - 8+ years professional software development; meaningful time building complex data or process-management applications - 3+ years leading engineering teams; track record of hiring, developing, and retaining strong engineers - Demonstrated hands-on technical ability (recent production code, design reviews, and production troubleshooting as a manager) - Strong fluency in Java (or another OO language), moder
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