Director, Engineering - Care
hims & hers · USA
About this role
## About Hims & Hers Hims & Hers is a leading health and wellness platform on a mission to help the world feel great through better health. They’re redefining healthcare by putting the customer first and delivering access to care that’s affordable, accessible, and personal—from diagnosis to treatment to delivery. ## About the Role (Director of Engineering – Care) The Care Engineering team builds provider- and support-agent-facing web applications, along with the backend platforms behind the integrated Care Platform and pharmacy operations. In this role, you’ll help build the next generation of tools for a modern, patient-centric model of healthcare. As **Director of Engineering for Care**, you will own engineering strategy and delivery for the clinician and patient experience—from intake and consultation through prescription. You’ll lead the team building clinical systems where **speed must coexist with patient safety, regulatory compliance, and auditability**. You’ll partner with product, design, data, clinical, pharmacy, and operations leaders to set the multi-year technical and organizational strategy and develop engineering leaders to carry it forward. ## You Will - Own technical vision, architecture, and delivery for Care, including intake, consultation, clinician workflows, prescribing, care-team/support tooling, and handoff to pharmacy. - Define and deliver the engineering roadmap with product and design, balancing innovation, reliability, scalability, and quality. - Lead the shift to a durable domain model with clear boundaries and enforced contracts (moving teams off direct cross-domain database access toward **APIs and published events**). - Ensure the platform meets requirements for patient safety, clinical guardrails, security, privacy (**HIPAA**), and state/federal regulation (including **controlled-substance prescribing**). - Set and hold reliability standards (SLOs, incident response) for patient-critical flows. - Lead an **AI-first engineering culture**, including AI-assisted development/review and spec-driven workflows backed by measurable goals. - Build and mentor engineering managers and technical leaders, with succession planning and a strong technical bench. - Own staffing and organizational strategy (hiring, headcount planning, and team structure as the domain evolves). - Drive alignment across teams and partners, managing trade-offs between speed, technical debt, and innovation. - Represent engineering in executive forums, translating strategy, status, and risk for senior stakeholders. ## You Have - **12+ years** in software engineering, including **5+ years** managing managers or multiple teams in high-growth environments. - Experience building and operating systems handling **clinical or other regulated health data**, with working knowledge of **HIPAA** and compliance-driven design. - Experience owning end-to-end user experiences with cross-functional product engineering teams. - Strong grounding in modern service architectures (**Spring Boot, Kotlin, PostgreSQL**) and the judgment to guide design decisions. - Experience integrating third-party health and pharmacy systems (e.g., labs, e-prescribing networks, pharmacy platforms). - Ability to define and execute technical roadmaps tied to product vision and business outcomes. - Strong communication skills and executive presence across technical, clinical, and business stakeholders. - Demonstrated ability to recruit, develop, and retain high-performing enginee
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