Sales Enablement Operations Manager
Perplexity · San Francisco
About this role
## Sales Enablement Operations Manager Perplexity’s sales organization is growing fast, and our sellers need the right content, tools, and AI workflows to win. As our **first Sales Enablement Operations Manager**, you’ll be the strategic partner and builder behind how Perplexity’s sales team finds, uses, and learns from content. This role is both **strategic and hands-on**—and a **foundational hire** with a path to leadership as the enablement function scales. --- ## Responsibilities ### Help shape content and knowledge strategy - Partner with the Sales Enablement Lead to define the long-term content management strategy for the sales team, from requirements to the **build-vs-buy** decision. - Evaluate options by gathering stakeholder needs, assessing platforms (including Perplexity Computer and third-party tools), modeling costs/tradeoffs, and shaping a joint recommendation to sales leadership. - Design the content architecture: **taxonomy, ownership, governance, approval workflows**, and lifecycle (create, review, update, retire). ### Build and run the enablement stack - Own implementation and maintenance of the sales content hub, call library, and training platform—leveraging Perplexity throughout. - Coordinate with Revenue Operations, Product Marketing, Product, and Legal to ensure content is accurate, approved, and available where sellers work (e.g., **Salesforce, Slack, call-recording tools**). - Own enablement reporting: content usage, training completion, certification status, and how these relate to ramp and performance. ### Build AI tools for the sales team - Design, build, and maintain AI skills, plugins, and agent workflows for AEs, BDRs, and sales managers (account research, call prep, deal reviews, coaching, pipeline hygiene). - Turn repeated seller/manager tasks into reusable AI workflows, then drive adoption through training, documentation, and feedback loops. - Develop training materials and maintain a shared library of best practices for using AI tools effectively. ### Lead and scale - Set standards for how enablement content and AI tools are built, contributed to, and maintained across the GTM organization. - Serve as a trusted thought partner to enablement leadership on priorities, operating model, and tooling. - Help shape the enablement operations function as the team grows, with a path to leading it. --- ## What we’re looking for - **4–6 years** in go-to-market roles, with at least **2 years** owning sales enablement operations, revenue operations, GTM systems, or sales content strategy. - Experience owning a sales content/knowledge system end-to-end: **taxonomy, governance, adoption, and measurement**. - A track record of leading or heavily shaping a tooling decision (platform evaluation, migration, or in-house build). - Real, hands-on AI fluency: you’ve built AI tools/workflows (e.g., custom GPTs, Claude/Perplexity skills, MCP connectors, n8n, Zapier, Clay, or similar) that others use regularly—examples required. - Systems thinking: you understand how content, CRM, call-recording, and communication tools connect, and you design for how sellers work.
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