SolarWinds Engineer
Peraton · Golden, CO, US
About this role
**SolarWinds Engineer** **Peraton Overview** Peraton is a next-generation national security company that delivers mission-critical solutions across land, sea, space, air, and cyberspace. The company supports essential government agencies and the U.S. armed forces. --- **Responsibilities** - Design, deploy, configure, administer, and maintain SolarWinds monitoring infrastructure across enterprise networks, servers, applications, and systems. - Manage and optimize SolarWinds **NPM**, **SAM**, **NCM**, and other applicable modules. - Configure network discovery and monitoring protocols (e.g., **SNMP**, **WMI**, **ICMP**, **syslog**). - Build and maintain custom dashboards, reports, alerts, thresholds, and performance metrics. - Monitor availability, bandwidth, latency, packet loss, server health, application performance, and capacity. - Troubleshoot SolarWinds issues (polling failures, data collection problems, alerting errors, integrations). - Integrate SolarWinds with ITSM/ticketing, configuration management, log management, and other monitoring tools. - Support upgrades, patching, configuration changes, database maintenance, performance tuning, and disaster recovery. - Maintain accurate topology, device inventory, monitoring configurations, operational procedures, and system documentation. - Collaborate with network operations, systems engineering, cybersecurity, and service desk teams. - Support incident response, root cause analysis, problem management, and corrective actions. - Ensure monitoring aligns with government security policies, authorization requirements, change control, and operational procedures. - Support audits, compliance assessments, vulnerability remediation, and technical reviews. - Participate in maintenance windows, readiness reviews, technical briefings, and on-call support as required. --- **Qualifications** **Required** - Bachelor’s degree in IT/CS/Network Engineering (or related) **or** equivalent experience: - 8 years (experience) - HS diploma with 12 years - Master’s with 6 years - PhD with 3 years - Hands-on experience administering **SolarWinds Orion** or **SolarWinds Observability** in an enterprise environment. - Experience configuring/troubleshooting monitoring protocols (**SNMP**, **ICMP**, **WMI**). - Strong TCP/IP fundamentals (DNS, DHCP, routing, switching, VLANs, firewalls) and network performance knowledge. - Experience monitoring **Windows and/or Linux** servers and enterprise applications. - Proficiency with alert configuration, dashboards, reporting, performance analysis, and troubleshooting. - Experience with change management, incident management, and configuration management processes. - Strong analytical, troubleshooting, documentation, and communication skills. - Ability to work independently and collaboratively in a mission-focused government IT environment. - **U.S. Citizen** with ability to obtain a **Dept. of Energy clearance**. **Preferred** - Experience supporting **Department of Energy (DOE)**, federal civilian, intelligence community, or other government IT programs. - Experience with SolarWinds modules such as **NPM**, **SAM**, **NCM**, **NTA**, **Virtualization Manager**. - Familiarity with **High Availability (HA)**, scalability, distributed deployments, and database performance optimization. - Experience in classified or otherwise restricted environments. - Relevant certifications (e.g., **SolarWinds Certified Professional (SCP)**, **CompTIA Security+**, **Network+
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