Data Systems Manager - Office Automation
Illinois Secretary of State · Springfield, IL
About this role
## Data Systems Manager - Office Automation (Full Time) **Organization:** Office of the Illinois Secretary of State (Alexi Giannoulias) **Location:** 501 S 2nd St, Springfield, IL (Sangamon County) **Salary:** $5,290 to $11,762 monthly (commensurate with experience) **Benefits:** https://cms.illinois.gov/benefits/stateemployee.html --- ### Overview Provides day-to-day leadership, operational oversight, and strategic direction for the **Office Automation** unit within the **Enterprise Applications** division of the IT **Business Services** Office. Manages a team of IT professionals supporting, enhancing, and governing enterprise-wide office productivity tools and automation technologies. Ensures reliable service delivery, drives modernization, and collaborates with agency stakeholders to align automation initiatives with organizational objectives. --- ### Key Duties & Responsibilities - **Leadership & Team Management:** Leads, supervises, and mentors the Office Automation team; manages assignments, workload balancing, performance, and skill development. - **Operations & Service Delivery:** Oversees daily support for office productivity and automation tools; ensures uptime, manages work queues, fulfills service requests, and resolves incidents; coordinates maintenance, patching, and upgrades. - **Strategic Planning & Modernization:** Identifies modernization opportunities, emerging technologies, and workflow improvements; contributes to long-term planning aligned with architecture and security standards. - **Stakeholder Engagement & Communication:** Acts as primary liaison to business units; translates business needs into technical requirements and actionable plans; communicates progress, risks, and performance. - **Project & Portfolio Management:** Manages Office Automation projects (planning, resources, delivery tracking); ensures documentation, change control, and governance. - **Budgeting & Fiscal Responsibility:** Assists with budgets for tools, licenses, services, and staffing; tracks expenditures and forecasts; supports procurement/renewal cycles. - **Compliance, Governance & Reporting:** Ensures compliance with IT governance, cybersecurity standards, and state policies; supports audit documentation and operational reporting. - Performs additional responsibilities as assigned. --- ### Education & Experience Requires knowledge equivalent to **four years of college** (preferably with coursework in mathematics, statistics, or computer science) **plus** **four years of progressively responsible professional experience** in systems analysis, operations, software, or a related data processing function. --- ### Knowledge, Skills & Abilities - Extensive knowledge of computer hardware, software, communications, and applications - Knowledge of data systems applied research procedures and systems modeling - Working knowledge of management principles and practices - Ability to develop and manage a sophisticated management information system - Ability to conduct subsystem assurances - Ability to resolve management problems through computer applications - Willingness to travel and possession of a **valid Illinois driver’s license** (as required) - Ability to lift/carry/push/pull **0–50 lbs** --- ### Application Process Apply online: https://ilsos.applytojob.com/ **Preference:** Preference will be given to **Illinois residents** in accordance with the Illinois Secretary of State Merit Employment Code. --- ### Authorization to Work
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