SalesOps Engineer
Air · Arlington, Virginia, United States
About this role
**SalesOps Engineer** **Company** Air is the leader in Enterprise Readiness—building an AI-native platform that aligns development, production, delivery, and sustainment into one coordinated execution system for government agencies and industrial suppliers. **Role Overview** This is a hands-on, systems-first RevOps role. You’ll own the GTM operations tech stack end-to-end—architecting and building solutions across Salesforce, Planhat, Slack, and sales-intelligence tools. You’ll lead the transformation from a legacy CRM into a scalable, automated, audit-ready platform that supports multiple go-to-market motions. **What You’ll Do** - **Own & build the GTM tech stack:** Salesforce (system of record), Planhat (CSP), Slack, and integrations with tools like ZoomInfo, LinkedIn Sales Navigator, GovWin, and Leadership Connect. - **CRM architecture & data model:** Account hierarchy, territory management, profiles/role hierarchy, contacts/leads, activity tracking, and dynamic sales stages by deal type. - **Automation & workflow engineering:** Build scalable Flows, validation rules, and approval routing to replace manual, error-prone processes. - **Integrations & platform engineering:** Maintain integrations across the stack (including downstream Finance/order handoffs) using connectors, middleware, or APIs. - **Deal-support systems foundation:** Lay groundwork for quote-price-configure (QPC), booking/order management, and deal governance/approvals. - **Data integrity & system of record:** Automated data hygiene, duplicate management, and governance for closed-won fields to keep forecasting reliable. - **Release & environment management:** Manage sandboxes, testing, and change/release processes with version-control discipline. - **Documentation & enablement:** Maintain GTM system documentation and provide tier-2/3 support and CRM hygiene training. - **Cross-functional partnership:** Translate business needs into technical designs with Business Insights/Analytics, Finance, the Deal Team, and account leads. **Location / Travel** - Full-time role based in **Arlington, VA** - May require up to **10% travel** **Qualifications** - **U.S. citizenship required** - Bachelor’s degree in a relevant field **or** **3–5 years** of equivalent hands-on experience **Required Skills** - **3–5 years** building/administering Salesforce in a fast-paced B2B SaaS/technology environment; ownership of a live production org - Strong declarative Salesforce skills (Flows, validation rules, security/sharing model, page layouts, approvals) and data model design (objects/relationships/record types/hierarchies) - Hands-on integration experience (native connectors, iPaaS/middleware, REST/SOAP APIs) and automation replacing manual work - Ability to read/debug/write **light Apex, SOQL, and Lightning Web Components** when needed - Strong data discipline and attention to detail - Clear communication: translate business requirements into technical designs and explain trade-offs **Desired Skills** - Salesforce certifications (e.g., **Salesforce Certified Administrator**; Advanced Admin or Platform App Builder a plus) - Quote-to-Cash / CPQ / Revenue Lifecycle Management exposure - Deeper programmatic experience (complex Apex/LWC/custom APIs) - Experience with Salesforce + Planhat (or another CSP), iPaaS/middleware, deployment tooling, and Slack - Experience using AI tools to automate workflows; documentation platforms (Confluence/Google Drive) - Interest in Revenue Operations, bus
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