RevOps Engineer
Air · Arlington, Virginia, United States
About this role
## Company Air is the leader in Enterprise Readiness. Their mission is to establish readiness as a real-time condition that is continuously achieved—closing the gap between what the front line needs and what is delivered. Air’s AI-native platform, **Air Enterprise Readiness**, aligns development, production, delivery, and sustainment into one coordinated execution system for government agencies and industrial suppliers. ## Role: RevOps Engineer This is a **hands-on, systems-first** role for a scrappy, self-starting engineer who owns the **GTM operations tech stack end-to-end**. You’ll be equal parts architect and builder—designing data models and building custom objects, Flows, and integrations that connect the platforms. You’ll own the systems that power the revenue engine—**Salesforce, Planhat, and sales-intelligence tools**—and lead the transformation from a legacy CRM into a scalable, automated, audit-ready platform that can support multiple go-to-market motions. **Location:** Arlington, VA (full-time) **Travel:** Up to 10% ## Scope of Responsibilities - **GTM Tech Stack Ownership & Hands-On Build:** Own and build the GTM technology stack (Salesforce, Planhat, Slack, and sales-intelligence tools like ZoomInfo, LinkedIn Sales Navigator, GovWin, Leadership Connect). Architect and build custom objects, Flows, validation, integrations, and data-enrichment pipelines while keeping the org healthy (security/sharing, access, vendor coordination). - **CRM Architecture & Data Model:** Re-architect and maintain Salesforce (account hierarchy, territory management, profiles/role hierarchy, contacts/leads, activity tracking, and dynamic sales stages by deal type). - **Automation & Workflow Engineering:** Build scalable automation using Flows, validation rules, and approval routing to replace manual, error-prone processes and increase GTM velocity. - **Integrations & Platform Engineering:** Build and maintain integrations across the stack (Slack, marketing-influence/lead tracking, downstream Finance/order handoffs) via connectors, middleware, or APIs. - **Deal-Support Systems Foundation:** Lay groundwork for quote-price-configure (QPC), booking/order management, and deal governance/approvals—preparing for a formal Deal Desk as RevOps scales. - **Data Integrity & System of Record:** Own automated data hygiene, duplicate management, and closed-won field governance (contract #, type, product class/type, effective date, owners, account, amount, partner, term). - **Release & Environment Management:** Manage sandboxes, testing, and change/release management with version control and deployment discipline; keep configuration documented and auditable. - **Documentation & Enablement:** Maintain GTM system documentation and taxonomy (Google Drive/Confluence). Provide tier-2/3 support and deliver CRM basics/hygiene training for new Sales and Engagement Manager hires. - **Cross-Functional Partnership:** Partner with Business Insights & Analytics, Finance, the Deal Team, and account leads to translate business needs into technical designs and ensure clean data feeds for reporting/forecasting. ## Qualifications - **U.S. Citizenship is required.** - Bachelor’s degree in Business, Information Systems, Computer Science, Data Science, or related field **or** 3–5 years of equivalent hands-on experience. ### Required Skills - **3–5 years** building/administering **Salesforce** in a fast-paced B2B SaaS/technology environment (hands-on configuration + integratio
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