Senior Observability Engineer
Verisign · Reston,Virginia,United States
About this role
**Verisign — Senior Observability Engineer** Verisign helps enable the security, stability, and resiliency of the internet through trusted internet infrastructure services and unmatched performance in DNS. We’re seeking a **Senior Observability Engineer** to design and advance observability capabilities that turn operational data into actionable insight—creating unified, “single pane of glass” experiences for executive decision makers, technology leaders, and application teams. --- ## What you’ll do ### Observability & Executive Dashboards - Design and maintain unified observability dashboards consolidating **metrics, logs, traces, events, and application/system data** across Architecture & Infrastructure environments - Build executive-level views of **service health, availability, performance, customer impact, operational risk, and capacity trends** - Translate complex technical data into clear insights for **prioritization, risk management, and operational decisions** - Define dashboard standards (terminology, visualizations, service hierarchies, health indicators) - Focus dashboards on **actionable signals and trends**, not raw telemetry volume ### SLO/SLI Engineering - Partner with application owners, product teams, and business stakeholders to define meaningful **SLIs and SLOs** - Establish indicators for **availability, latency, throughput, error rates, data quality, user experience, and critical business transactions** - Develop **error-budget policies and reporting** to balance reliability, risk, and delivery speed - Standardize SLO definitions, measurement methods, ownership, and governance - Automate collection, calculation, visualization, and reporting of SLO performance - Identify services lacking monitoring or reliability targets and close those gaps ### Data Analysis & Operational Intelligence - Analyze observability data to identify **performance degradation, reliability risks, recurring incidents, capacity constraints, and emerging trends** - Correlate technical telemetry with **customer experience and business outcomes** - Develop **health scores, trend analyses, anomaly detection, and predictive indicators** - Perform deep-dive analysis to determine root causes and broader patterns behind incidents - Produce concise operational insights and recommendations for both executive and technical audiences - Measure observability investment effectiveness (e.g., reduced detection time, faster recovery, fewer recurring incidents, improved SLO attainment) ### Leadership - Serve as a senior technical authority for **observability, monitoring, and reliability measurement** - Develop observability strategies, standards, roadmaps, and adoption models - Collaborate with executives, architects, application teams, SREs, security teams, and operations leaders - Coach engineering teams on instrumentation, dashboard design, SLO development, and data-driven problem solving - Lead technical evaluations and recommend observability platforms and capabilities - Promote a culture of operational decisions based on measurable service performance and customer impact --- ## Requirements - Bachelor’s degree in Computer Science, Engineering, or equivalent experience - **10+ years** in observability engineering (or related areas such as SRE, platform engineering, production operations) - Hands-on experience with enterprise observability platforms such as **Splunk, Grafana, Prometheus, ELK, Nagios, Kafka**, or comparable tools - Demonstrated e
Listing freshness
CronJobs last confirmed this listing 1h ago. If its source stops confirming the opening for seven days, this page is removed from active inventory.