Software Engineer
Ferryhealth · San Francisco
About this role
## About Ferry Ferry is fixing the way people navigate healthcare. For too long, patients and medical staff have wasted countless hours on the phone—stuck navigating complex insurance policies and outdated scheduling systems. With Ferry’s AI platform, leading hospitals, insurers, and digital health companies help physicians and patients solve this problem. We provide an **SMS-based concierge service** that finds and books care for patients **at no cost to them**. We’re a small, close-knit crew of builders who care deeply about turning frustrating, clunky healthcare navigation into delightful experiences—and ultimately, better health outcomes. --- ## What you’ll work on - **Bridge the gap between LLMs and the real world** to help patients access the care they need. Our AI agents call doctors’ offices across the country to ask questions and book appointments. You’ll help predict and handle edge cases—because anything that can go wrong will. - **Build user experiences that prioritize outcomes over usage.** We handle the hard work of care coordination behind the scenes, so users can spend less time in the app and more time getting the care they need. - **Scale distributed systems** that turn complex referrals into coordinated care. Each referral involves integrating multiple data sources, making and processing dozens of automated phone calls, and coordinating with the patient over text. As we scale to millions of patients, you’ll tackle increasingly complex problems in **reliability, performance, and orchestration**. --- ## What you’ll bring - Excellent programming skills and strong computer science fundamentals. - A passion for building user experiences that deliver real value and spark joy. - Strong communication skills and the ability to make a compelling case for your ideas. - Low ego and genuine curiosity—you’re more interested in finding the right answer than being right. - Experience across a range of full-stack web development technologies (we use **Next.js, TypeScript, PostgreSQL, and Terraform**). --- ## Benefits - Competitive salary and generous, early-stage equity (**5-year grant, ISOs, early exercise available**). - Health insurance through **Thatch** (https://thatch.com/) with a generous monthly stipend to purchase the medical, dental, and vision plans that work best for you. - **401(k)** with a **4% match**. - **Unlimited PTO**, plus a winter break at the end of the year. - Prime office location in **Jackson Square** with meals provided every day. - Fun team events and offsites.
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