Infrastructure Engineer
Fathom Video · Remote
About this role
## About Fathom We created **Fathom** to eliminate the needless overhead of meetings. Our AI assistant captures, summarizes, and organizes the key moments of your calls—so you and your team can stay fully present without sacrificing context or clarity. From instant, searchable call summaries to seamless CRM updates and team-wide sharing, Fathom turns meetings from friction into alignment and momentum. **Values we live by:** Care Deeply, Seek Leverage, Share Ownership, Sustain Urgency, Be Tenacious. ## Role Overview We’re looking for an **SRE / Infrastructure Engineer** passionate about leveraging **data and automation** to drive a highly dynamic infrastructure. This role blends **infrastructure** and **internal tooling** to reduce friction at every step of delivering an amazing customer experience. You’ll help scale our infrastructure, reduce toil through automation, and contribute to a culture of continuous improvement. ## How You’ll Help Us Win **By 30 Days** - Use your observability background to scale our existing tools as we grow. - Enhance automation for scaling infrastructure and improve the development experience. **By 90 Days** - Help diversify and scale our platform across additional regions. - Evaluate options to replace our existing real-time data pipeline for improved multi-regional capabilities. - Provide platform support to all of engineering using data-driven decision-making. **By 1 Year** - Re-evaluate what observability means for the Fathom platform and drive improvements to remove friction. - Help design and implement improvements to our elastic multi-regional storage platform. - Drive reliability and efficiency improvements across the platform. ## Requirements **Hard Skills** - Proficiency with **Infrastructure as Code / GitOps** tooling. - Foundation in **observability best practices** and implementation. - Experience in a **SaaS or PaaS** environment. - Experience with **Google Cloud Platform (GCP)** and **Google Kubernetes Engine (GKE)**, including **GCP/GKE networking**. - Familiarity with our tech stack: **Message Queues, Prometheus, ClickHouse, ArgoCD, GitHub Actions, Golang** (Ruby/Rails is a bonus). **Soft Skills** - Curiosity-driven with a focus on delivering results. - Generalist mindset; ability to dive deep across a wide range of challenges. - Resilience and comfort grinding through complex problems. - Openness to disagreement and commitment to decisions once made. - Strong collaboration skills; ability to explain complex insights clearly. - Independence in managing workload and priorities. ## What’s in It for You - Shape the dynamic platform of a growing company. - A role balancing infrastructure scaling, enabling development teams, and internal tooling. - Work with a dynamic, collaborative team. - Competitive compensation and benefits. - Fully remote environment with sparing meetings and heavy use of async (Slack, Notion, Loom). ## Why You Should Join Us - **Opportunity for impact:** established enough to ship, early enough for your work to matter. - **Startup experience:** close collaboration with our CEO. - **Remote-first:** async communication by default. ## Interview Process - **No live coding**. - You’ll meet the **entire team**. - **No bullshit**—ask anything; we’ll be transparent about fit. - **Quick turnaround:** typically less than a week from start to finish.
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