Solutions Architect
Chainalysis Careers · Remote - USA
About this role
**Solutions Architect** Our Solutions Architecture team connects business priorities with practical technical solutions—helping customers understand how Chainalysis supports their most important objectives. In this role, you’ll provide technical leadership throughout the customer journey: turning complex requirements into clear recommendations, helping customers envision how our products fit into their operating environment, and guiding them toward measurable business outcomes. **What you’ll do** - Partner with Sales, Services, Customer Success, Product, and Engineering as a core member of the account team. - Own customer outcomes across the full lifecycle—from discovery and solution design through investigation support, compliance delivery, deployment, enablement, adoption, and expansion. - Lead discovery conversations to uncover customer objectives, operational pain points, use cases, technical constraints, and success criteria. - Translate business and operational needs into technical requirements, solution designs, and implementation paths. - Articulate Chainalysis capabilities in ways that align to each customer’s compliance, risk, fraud, investigations, or security environment. - Create tailored demos, proof-of-value experiences, and technical narratives. - Conduct blockchain investigations and deliver compliance/regulatory guidance. - Build technical solutions such as notebooks, dashboards, automation workflows, data integrations, reference architectures, and agentic workflows. - Develop AI-assisted workflows to accelerate and automate investigations and customer processes—adapted to each customer’s operating model, data, controls, and risk framework. - Design automation that fits into existing compliance/risk/fraud/investigations/security operations (without forcing customers to redesign how they work). - Help customers access and operationalize Chainalysis data via APIs, integrations, and fit-for-purpose technical patterns. - Provide guidance on solution architecture, API implementation, workflow design, data movement, and integration considerations. - Drive platform adoption by connecting customer workflows to Chainalysis capabilities and identifying new use cases. - Find creative, responsible approaches to difficult problems—balancing speed, scalability, security, maintainability, and measurable impact. - Build trust through sound technical judgment, clear communication, reliable execution, and strong understanding of the customer’s business. - Assemble the technical evidence base (outcome data, consumption metrics, adoption analysis, expansion signals) to support impact reporting and renewals. - Build customer capability and self-sufficiency rather than creating ongoing dependence. - Maintain a feedback loop between customers and Product/Engineering—translating field insights into product improvements and bringing updates back to customers. - Act as a trusted advisor to customers at their current level of crypto-maturity. - Represent Chainalysis at customer meetings and industry events. - Contribute to the Solutions Architecture team through reusable assets, knowledge sharing, internal initiatives, and improved ways of working. **What we’re looking for** - Several years of experience in relevant areas such as financial services, compliance, investigations, fraud, cybersecurity, digital assets, transaction monitoring, sales engineering, solutions architecture, or enterprise product management. - Ability to make complex te
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