Senior Learning Management Systems & Enterprise Applications Administrator
Stony Brook University · US-NY-Stony Brook
About this role
**Senior Learning Management Systems & Enterprise Applications Administrator** ## Required Qualifications - Bachelor’s degree. In lieu of a degree, a combination of education and relevant experience totaling **eight (8) full-time years** may be considered. - **Four (4) years** of full-time experience administering **Enterprise Resource Planning (ERP)** or **Learning Management Systems**, or similar systems. - Experience scripting/programming (e.g., **PowerShell, Python, Bash, Perl**, or similar). ## Preferred Qualifications - Advanced degree (foreign equivalent or higher). - Experience administering **Brightspace/D2L** or another major LMS platform (e.g., **Canvas, Blackboard, Moodle**). - Experience with patching and troubleshooting applications. - Experience patching and maintaining **Crystal Reports** servers. - Experience with relational databases and **SQL** queries. - Experience configuring or supporting **Managed File Transfer (MFT)** solutions. - Higher education experience. - Experience with **Learning Tools Interoperability (LTI)**, **SAML/SSO**, or API-based system integrations. ## Position Summary The Learning Management System (LMS) & Enterprise Application Administrator will manage the organization’s Learning Management System and a portfolio of mission-critical applications. Responsibilities include configuring, integrating, automating, and troubleshooting interconnected systems to support faculty, staff, and students. Success in this role requires a service-oriented mindset, strong scripting proficiency, and the ability to maintain complex automated processes while working independently and managing multiple concurrent projects. ## Essential Duties and Responsibilities ### Learning Management System Administration - Serve as primary administrator for **Brightspace (D2L)**, including system configuration, tool/widget management, role and permission structures, and org unit hierarchy. - Manage course shell creation, term rollover, enrollment synchronization, and integration with the **Student Information System (SIS)** and identity/SSO systems. - Administer **LTI** integrations with third-party academic tools. - Monitor system performance and availability; coordinate with the vendor and internal teams on upgrades, patches, outages, and root-cause analysis. - Provide **Tier 2/3** support for escalated LMS issues and coordinate with the vendor’s support organization as needed. - Develop and maintain LMS-related reporting and analytics for academic units and University leadership. ### Enterprise Application Administration & Support - **Clockwork:** Install, upgrade, configure, and administer Clockwork server; manage materialized views. - Implement **SSO**; install, upgrade, configure, and migrate servers and applications. - Install, configure, upgrade **ColdFusion** and **Sunapsis**; coordinate with DBAs to backup and administer the server database. - Administer a document imaging application, including installation, configuration, and upgrade. - Configure, monitor, and troubleshoot secure scheduled and ad hoc file transfer jobs between internal and external systems, including encryption, key management, and job scheduling. - Serve as a point of escalation for application issues, coordinating with vendors, campus IT teams, and functional business owners. ### Oracle SaaS & Oracle Integration Cloud (OIC) - Support Oracle Cloud by managing SaaS Fusion Application environments for **HCM, ERP, Fusion Data Intelligence (FDI),
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