Senior Lead, Security Operations
Qualtrics · Provo, Utah, United States
About this role
**Senior Lead, Security Operations** **Why We Have This Role** Qualtrics is looking for a **Senior Lead of CDU Operations** to lead the (AMR or KRK) team’s daily operations responsible for **detecting, triaging, and responding to security threats** across our global environment. You’ll own the day-to-day operations of your team, **build and mentor** a high-performing group of analysts, and continuously **mature detection and response capabilities** to keep pace with an evolving threat landscape. This is a **hands-on leadership** role—guiding strategy while staying close enough to work alongside the team and manage incidents. **How You’ll Find Success** - **Strategic Visionary:** In-depth understanding of the cybersecurity threat landscape; proactively identify emerging risks. - **Strategic Alignment:** Help shape Security Operations strategy and ensure alignment with organizational goals. - **Technical Innovator:** Drive continuous improvement by evaluating and implementing advanced security tools, techniques, and automation. - **Collaborative Leader:** Build cross-functional partnerships and champion security across the organization. - **Resilient and Adaptive:** Manage complex security projects and lead teams through change. **How You’ll Grow** - **Shape Industry Standards:** Participate in security conferences, thought leadership, and industry working groups. - **Executive Presence:** Gain exposure to executive-level decision-making and refine strategic communication. - **Expand Your Leadership Toolkit:** Lead and develop security professionals through mentorship and coaching. - **Complex Problem-Solving:** Tackle high-impact security challenges that strengthen analysis and strategy. **Things You’ll Do** - **Drive Security Innovation:** Research, evaluate, and implement advanced capabilities for intrusion detection, threat hunting, incident response, and automation. - **Manage Complex Security Operations:** Oversee daily operations across network monitoring, threat detection, analysis, incident response, and threat intelligence. - **Lead Incident Response:** Own significant incidents and guide cross-functional teams through investigation, containment, and remediation. - **Shape Security Strategy:** Develop a Security Operations strategy aligned with risk appetite and business objectives. - **Manage Security Projects:** Deliver security initiatives on time and on budget while mitigating risks. - **Develop a High-Performing Team:** Build and mentor a diverse group of security experts; promote knowledge-sharing and continuous learning. **What We’re Looking For On Your Resume** - **10+ years** in security operations management roles with a record of driving innovation and leading teams. - Deep expertise in **intrusion detection, threat hunting, incident response, and security automation**. - A **strategic mindset** to translate threats into effective strategies aligned to business goals and risk tolerance. - **Engineering/automation focus**—experience with scripting/programming (e.g., **Python, PowerShell**) is highly valued. - Strong **communication and collaboration** skills with cross-functional teams and stakeholders. **What You Should Know About This Team** - **Innovation at Our Core:** Experimentation, continuous learning, and pushing beyond conventional security practices. - **Collaborative Environment:** Open communication and teamwork across the organization. - **Data-Driven Approach:** Use data to inform strategy, measure
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