Site Reliability Engineer - AI Platform
Verisign · Reston,Virginia,United States
About this role
## Verisign — Site Reliability Engineer (AI Platform) Verisign helps enable the security, stability, and resiliency of the internet. We are a trusted provider of internet infrastructure services for the networked world, delivering unmatched performance in DNS services. We’re building and operating an on-premises Artificial Intelligence and Large Language Model platform. This is a hands-on **Platform Operations / SRE** role focused on dependable execution, automation, and continuous improvement. --- ### Responsibilities - Deploy, configure, and support **Kubernetes-based platform infrastructure** in development, QA, and production. - Perform routine platform maintenance and operational troubleshooting using established **change-management** and **security** practices. - Support **user onboarding**, access provisioning, and access lifecycle activities for AI platform services. - Develop and maintain **operational runbooks**, configuration documentation, and deployment procedures. - Support **CI/CD workflows** and platform integrations used to deploy and operate AI-enabled engineering services. - Build and maintain infrastructure automation and configuration-management solutions using **Ansible**. - Assist with **monitoring**, alert response, problem isolation, and resolution in collaboration with infrastructure, security, and engineering teams. - Document operational work clearly and communicate progress, risks, and issues. --- ### Required Qualifications - Bachelor’s degree in computer science, information systems, or related technical field **and at least 2+ years** of related experience. - Experience administering **Linux systems** and troubleshooting production infrastructure. - Working knowledge of **Kubernetes**, containers, and infrastructure automation; **Ansible is required**. - Familiarity with **source control**, **CI/CD concepts**, and operational documentation practices. - Foundational understanding of networking, access controls, and secure systems operations. - Strong written and verbal communication skills; ability to work effectively in a collaborative engineering environment. --- ### Desired Skills and Experience - Experience with **Red Hat Enterprise Linux**, **Jenkins**, **GitHub**, **Jira**, or **Confluence**. - Scripting experience with **Python**, **Bash**, or similar. - Experience with monitoring/observability tools, incident response, or IT service-management platforms. - Experience supporting cloud-native applications or platform services in a security- and reliability-focused environment. --- ### Location & Compensation - Based in **Reston, VA** (Hybrid work schedule) - Pay range: **$89,900 – $121,700** - Discretionary bonus and certain roles may be eligible for discretionary stock awards. --- *Verisign is an equal opportunity employer.*
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