Manager, IT Engineering
Cybersheath · United States
About this role
**CyberSheath Services International LLC — Manager, IT Engineering** CyberSheath is a rapidly growing Managed Services Provider focused on cybersecurity for the Defense Industrial Base (DIB). We’re expanding our team and looking for a self-motivated leader to oversee the strategy, development, delivery, and performance of our engineering operations. --- ## Job Overview The **Manager of IT Engineering** is responsible for ensuring infrastructure, cloud, and compliance engineering teams deliver **scalable, secure, high-quality technology solutions** that meet client requirements and support CyberSheath’s long-term technical vision. You’ll collaborate with executive leadership, technical teams, and clients to align engineering initiatives with business growth and operational efficiency. --- ## Key Responsibilities ### Strategic Leadership - Execute the overall IT engineering strategy to support service delivery, infrastructure innovation, and client satisfaction. - Partner with the executive team to align technology engineering initiatives with company goals and revenue targets. - Anticipate future technology needs in the MSP space and develop roadmaps for automation, scalability, and modernization. ### Engineering Management - Lead and mentor teams of systems engineers, cloud engineers, network engineers, compliance engineers, and project implementation teams. - Establish standards and best practices for configuration management, implementation, and documentation across client environments. - Oversee project execution to ensure timely delivery within scope and budget for enterprise clients. ### Operations and Service Excellence - Collaborate with Service Delivery and NOC/SOC leaders to ensure seamless escalation, troubleshooting, and problem resolution. - Implement automation, monitoring, and orchestration tools to improve reliability and reduce downtime. - Ensure compliance with industry regulations, security frameworks (**CMMC Level 2**), and client-specific requirements. ### Innovation and Continuous Improvement - Evaluate new technologies, vendors, and platforms to enhance MSP service offerings. - Drive adoption of cloud services (**Azure, AWS, M365, GCP**) while ensuring security and cost optimization. - Champion CI/CD practices and DevOps workflows tailored for MSP clients. ### Client and Stakeholder Engagement - Serve as a senior technical advisor to clients, helping design and implement complex infrastructure and cloud solutions. - Collaborate with Sales and Account Management to support technical pre-sales efforts, solution design, and proposals. - Build trust with clients by ensuring engineering solutions align with their business outcomes. --- ## Qualifications - Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent experience. - **10+ years** of progressive IT infrastructure and engineering experience, including **3+ years** in a leadership capacity within a managed service provider or consulting environment. - Proven expertise managing large-scale enterprise environments, hybrid cloud solutions, and security frameworks. - Strong technical depth in Microsoft technologies (**M365 GCC and GCC High, Entra ID, Intune, Azure IaaS including Azure Gov**), virtualization (**VMware, Hyper-V**), networking, and cybersecurity. - Experience with **ITIL** principles, change management, and process improvement initiatives. - Excellent business acumen, ability to translate client needs into technic
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