Azure System Administrator
Isccareers · Remote United States
About this role
## About Integrated Specialty Coverages (ISC) Integrated Specialty Coverages, LLC (ISC) is a growth-stage technology and data-driven commercial MGA and insurance wholesaler. Backed by Onex Partners, ISC combines insurance and technology to build an Insurtech powerhouse and a digitally focused team that optimizes how we engage with customers and partners. ## Job Summary The **Azure System Administrator** is a hands-on technical role responsible for the day-to-day administration, security, performance, and reliability of ISC’s **Microsoft Azure** environment—especially **Azure Virtual Desktop (AVD)** and **FSLogix profile management**. As ISC transitions away from a Managed Service Provider (MSP) model to internal Azure operations, this role is central to the transition: leading knowledge transfer, documenting and standing up internal processes/runbooks, and then operating and continuously improving the environment as the primary administrator. ## Position Responsibilities - Serve as the primary administrator and technical owner of ISC’s **Microsoft Azure** environment (subscriptions, resource groups, **RBAC/IAM**, tagging/governance, cost management, capacity planning) - Lead the transition of Azure operations from **MSP to internal management** (tenant/admin access handoff, documentation, runbooks, internal operational processes) - Design, deploy, and administer **Azure Virtual Desktop** (host pools, session hosts, application groups, workspaces, **FSLogix** profile containers, golden image lifecycle, autoscale/scaling) - Administer and tune **FSLogix** profile and Office containers (Azure Files/Azure NetApp Files storage, permissions, redirections/exclusions, remediation of corruption/bloat/performance issues) - Administer Azure infrastructure services (VMs, storage accounts, networking including VNets/NSGs/VPN/ExpressRoute/DNS, backup & disaster recovery, monitoring/alerting via Azure Monitor & Log Analytics) - Administer **Windows Active Directory / Entra ID** (directory sync, Conditional Access, MFA, group policy, Intune/endpoint policy) - **O365/email administration** - Manage patching, updates, and image maintenance across servers/endpoints/AVD session hosts - Automate recurring tasks and deployments using **PowerShell** and Azure-native tooling - Maintain accurate documentation, diagrams, and configuration baselines - Provide senior-level escalation support for helpdesk tickets and end-user issues across locations and remote users - Establish/enhance IT operations policies and standards - Manage hardware inventory - Assist with IT functionality of facilities management - Manage technical service agreements and third-party vendors - Manage website hosting for external-facing sites - Provide IT support for cyber security ## Minimum Qualifications - Bachelor’s degree or applicable IT certifications; **Microsoft Azure certifications (AZ-104, AZ-140) strongly preferred** - **5+ years** in IT Infrastructure/Operations or systems administration - **3+ years** hands-on Microsoft Azure administration in a production environment - Extensive hands-on **Azure Virtual Desktop** experience (host pool/session host design & troubleshooting, image management via Azure Compute Gallery, application delivery, user session management, scaling) - Demonstrated **FSLogix** expertise (profile/Office container configuration, storage design/permissions, redirections/exclusions, diagnosing load/corruption/performance issues) - Experience insourcing an e
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