Operations Engineer I
Oscar Health · New York, New York, United States
About this role
<p>Hi, we're Oscar. We're hiring a Operations Engineer to join our Eligibility &amp; Billing team.</p> <p>Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family.</p> <p><strong>About the role:</strong></p> <p>The Operations Engineer I role builds, tests, and implements data and technical solutions with a focus on creating efficiency and scale through technology and automation of Oscar’s infrastructure and underlying logic for core insurance functions.&nbsp;</p> <p>You will report into the Manager, Operations Engineering.</p> <p><strong>Work Location: </strong>This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid</p> <p><strong>Pay Transparency: </strong>The base pay for this role is: $106,812 - $140,191 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Owns the development to production lifecycle of well-defined tasks to enable operational efficiencies, improve quality, and/or contribute to Oscar’s regulatory or strategic needs</li> <li>Consults and cross collaborates on technical design and scoping to build and document complex, scalable, and repeatable processes and capabilities</li> <li>Develops technical solutions in response to requirements from business stakeholders regarding new product and market expansions, automated workflows, new/improved tooling, and data quality/integrity needs</li> <li>Catches, responds to, and resolves issues/errors/escalations through investigation to produce insights for short/medium/long-term technology-enabled solutions</li> <li>Partners closely with other departments to structure and operationalize the next generation of health insurance operations</li> <li>Supports urgent operational needs through on-call rotation; identifies and drives resolution of production issues</li> <li>Compliance with all applicable laws and regulations</li> <li>Other duties as assigned</li> </ul> <p><strong>Requirements:</strong></p> <ul> <li>A technical bachelor’s degree or 4 years commensurate experience&nbsp;</li> <li>3+ years experience in a technical role (QA analyst, PM, operations analyst, financial engineering, industrial engineering)</li> <li>1+ years of SQL experience</li> <li>1+ years of experience in Python or similar Programming languages (Java, C#, etc.)</li> </ul> <p><strong>Bonus points:</strong></p> <ul> <li>An academic and/or professional background in coding, math, statistics, or data science</li> <li>Experience working in dynamic environments, including but not limited to start-up experience</li> </ul><div...
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