Epic Referrals Architect
UT Southwestern Medical · Texas-Dallas-5323 Harry Hines Blvd
About this role
## Epic Referrals Architect ### Why UT Southwestern? UT Southwestern is a world-renowned medical and research center committed to excellence, innovation, teamwork, and compassion. The organization offers a highly competitive benefits package, career growth opportunities, and a culture focused on professionalism and rewarding work. ### Job Summary Serve as a **senior referrals analyst** within the **HITS Revenue Cycle & Hospital Business Systems** team, providing advanced technical expertise for **Epic referral** and related **patient access** workflows. You will independently lead complex system analysis, configuration, testing, implementation, maintenance, and optimization. **Epic Referrals and Authorizations certification is preferred.** Scheduling experience and expertise in **Epic referral order** and **work queue design** are preferred. You will consult with operational partners to understand business problems, evaluate current processes, and translate requirements into effective technical solutions—improving referral routing, tracking, work queue processing, and scheduling handoffs while coordinating with teams responsible for related access and financial clearance workflows. ### Benefits (Highlights) - PPO medical plan (available day one at no cost for full-time employee-only coverage) - 100% coverage for preventive healthcare (no copay) - Paid Time Off (available day one) - Retirement programs through TRS - Paid Parental Leave Benefit - Wellness programs - Tuition Reimbursement - PSLF Qualified Employer ### Experience & Education **Required** - **Bachelor’s degree** in Business Administration, Computer Science, or related field - **7 years** business systems and/or project experience with exposure to systems or project development/testing, installation, and training **Preferred Certification** - Epic Referrals and Authorizations ### Job Duties (Selected) - Act as advanced technical lead for system design, development, and testing; design technical changes to system architecture - Oversee upgrades of major applications to ensure system integrity - Lead major capital IT projects (on-time and on-budget accountability) - Manage projects and serve as primary customer contact (scope, timelines, deliverables, status reporting) - Collect, interpret, and document specifications for new/revised applications; develop operational plans - Coordinate testing and training; define test scenarios; track errors/issues and support resolution - Develop policies and operating procedures; create system administrative procedures based on new functionality - Assist with business strategies to improve operational processing and productivity - Monitor specifications and set priorities for design/testing activities - Develop and maintain project plans; provide status reports; support cost-recovery tracking - May provide working supervision/direction; contribute to performance evaluations ### Knowledge, Skills & Abilities (Highlights) - Advanced knowledge of system architecture and oversight of key system changes - Ability to assess impact to existing configurations - Strong written and verbal communication - Strong organization, prioritization, and deadline management - Ability to read, write, and analyze data - Customer service and relationship management skills ### Physical Requirements / Working Conditions - Physical: sitting, standing, talking - Working conditions: clinical setting, hospital setting, office setting ### Salary Salary is comm
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