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Principal Reliability Operations Engineer

Roblox · San Mateo, CA, United States

onsiteprincipal$230,980–$230,980Posted Oct 23, 2026PythonGolang

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About this role

**Principal Reliability Operations Engineer (Roblox)** Roblox is building the tools and platform that empower its community to bring any experience to life—at massive scale and across devices. As a **Principal Site Reliability Operations Engineer** on the **Reliability Team**, you’ll manage production incidents, improve incident processes, and help maintain reliability through continuous monitoring, automation, and postmortem-driven improvements. --- ### You Will - Lead and manage production incidents - Collaborate cross-functionally to troubleshoot and resolve sophisticated technical challenges - Guide incident management processes and procedures to ensure fast, effective responses - Continually monitor system health, performance, and capacity; proactively address potential issues - Conduct post-mortem analysis to determine root causes and drive corrective measures - Contribute to system architecture design and enhancements to improve reliability and performance - Use coding skills to automate routine tasks and improve system efficiency - Serve in the Incident Manager On-Call rotation - Mentor junior team members ### You Have - 8+ years of experience in a comparable role within a Site Reliability team - Advanced knowledge of systems and network infrastructure protocols - Demonstrated ability managing, troubleshooting, and resolving incidents in distributed environments - Strong problem-solving skills - Ability to distill complex technical issues into clear, concise language - Familiarity with at least one scripting/programming language (Python, Golang, or similar preferred) - Bachelor’s degree or equivalent experience in Computer Science, Computer Engineering, or a related technical field ### You Are - A great communicator who can explain complex systems clearly to stakeholders and engineers - Able to operate in ambiguous circumstances during production incidents - Familiar with service interactions in distributed systems - Tenacious about driving challenging production incidents to resolution --- **Location / Work Style (HQ: San Mateo, CA):** Onsite Tuesday, Wednesday, and Thursday (optional presence Monday and Friday, unless otherwise noted). **Compensation (HQ roles):** Annual base pay range **$230,980–$267,390 USD** (actual base pay depends on job-related factors). Equity and benefits are also available. **Equal Opportunity:** Roblox is an equal opportunity employer and provides reasonable accommodations during the recruiting process. **US Work Authorization Note:** For US-based roles only, Roblox may not be able to employ candidates for certain visa categories and may not support future H-1B sponsorship at this time.

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