Senior Software Engineer, Cloud Customer Tooling
Crusoe · San Francisco, CA - US
About this role
## Senior Software Engineer, Cloud Customer Tooling ### About Crusoe Crusoe is on a mission to accelerate the abundance of energy and intelligence. As a vertically integrated AI infrastructure company, we own and operate each layer of the stack—from electrons to tokens—to power the world’s most ambitious AI workloads. ### About the Role Crusoe is seeking a **Senior Software Engineer** to join the **Admin Tooling** team within **Cloud Customer Experience (CCX)**. CCX delivers a best-in-class user experience for internal and external users of our AI-focused cloud platform. The **Admin Tooling** team builds the foundations of internal tooling: a **secure, reliable, self-service platform** that helps internal teams move fast while maintaining the **governance and auditing** customers expect. As a founding member of the team, you’ll help shape the **product and technical vision** for internal tooling across the company. ### What You’ll Be Working On - **Partner Cross-Functionally:** Work with Product, Design, Developer Experience, Security, and Customer Success to identify bottlenecks and propose new processes and software solutions. - **Drive Architectural Vision & Strategy:** Own the end-to-end technical roadmap for the admin tooling stack, including **AuthN/AuthZ**, **API & microservice design**, and client interfaces such as **Web, CLI, and MCP**. - **Own Critical Systems:** Maintain and extend internal tools that support customer interactions, complex datacenter operations, and other business-critical functions. - **Mentor and Lead:** Set engineering practices, drive design reviews, and mentor junior and mid-level engineers. ### What You’ll Bring to the Team - **5+ years** of software development experience using modern compiled languages such as **Go, Rust, Java, or C++** (services are primarily written in **Go**). - Exceptional ability to communicate with end users, empathize with problems, and align on technically sound solutions. - **Bias to action**—quickly understand problems and deliver software to address them. - Proven ability to design and scale **fault-tolerant distributed systems** and develop managed cloud services. - Experience with **observability and reliability**: defining **SLOs**, instrumenting with **metrics/logs/traces**, and using signals to debug production issues. ### Bonus Points - Experience with **RBAC/permissioning** systems - Experience with **TypeScript/React** - Experience with internal tooling/developer platforms such as **Retool** or **Backstage** ### Benefits - Competitive compensation and equity packages (including **RSUs**) - Paid time off, paid holidays, and leave of absence programs - Comprehensive health, dental & vision insurance - Employer contributions to HSA - Paid parental leave - Paid life insurance, short-term and long-term disability - Professional development & tuition reimbursement - Mental health & wellness support - Commuter benefits (parking & transit) - Cell phone stipend - 401(k) retirement plan with company match up to 4% of salary - Volunteer time off - Global travel insurance & emergency assistance - Daily meals allowance - Additional location-specific perks ### Compensation Range Up to **$170,000–$205,000 + Bonus** (RSUs included in all offers). Final compensation depends on knowledge, education, abilities, internal equity, and market data. Crusoe is an **Equal Opportunity Employer**.
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