Principal Software Engineer, ChatGPT Education and Learning
OpenAI · San Francisco
About this role
## About the Team The ChatGPT Learning team creates the next generation of learning experiences within ChatGPT. Millions of people use ChatGPT each week to explore concepts, practice skills, and work through challenges—making learning one of the platform’s largest consumer use cases. The team is focused on helping ChatGPT support sustained learning and progress over time, beyond answering individual questions. Work brings together product engineering, design, AI research, and education to serve learners around the world. ## About the Role As a **Principal Software Engineer** on the ChatGPT Learning team, you will set technical direction and lead the design and development of products that help millions of people learn with ChatGPT. You’ll stay hands-on across the stack—building polished interfaces and scalable backend services. You’ll work closely with product managers, designers, researchers, and platform teams to bring new model capabilities into everyday learning experiences, drive product/design decisions, and help define what we build, how it works, and how it serves learners. **Location:** San Francisco or New York City (3 days/week in office). Relocation assistance available. ## What You’ll Do - Lead end-to-end development of learning experiences in ChatGPT, from early exploration through production and iteration. - Drive product and design decisions with product managers and designers, applying technical insight and user feedback to priorities and tradeoffs. - Set technical direction for complex initiatives and guide architecture decisions for rapid experimentation and long-term reliability. - Build multimodal learning capabilities combining text, images, voice, and interactive interfaces. - Develop scalable services and APIs to support learning features throughout ChatGPT. - Prototype ideas with researchers, platform teams, designers, and engineers, and bring new AI capabilities to users. - Improve performance, reliability, and usability across ChatGPT’s learning surfaces using experiments and user feedback. - Mentor engineers through code reviews and clear technical guidance. ## You Might Thrive Here If You - Have **10+ years** of software engineering experience, with a track record of shipping high-quality products across the full stack. - Have led complex technical initiatives and made architecture decisions balancing product needs, development speed, and maintainability. - Have experience driving product and design decisions in close partnership with product managers and designers. - Enjoy building consumer products and owning work from initial concept through production. - Can bring clarity to ambiguous problems and translate them into practical product solutions. - Have strong product engineering instincts and care deeply about user experience quality. - Have experience building interactive educational tools or learning products. - Have experience developing AI-powered applications/systems built around large language models. - Want to build products with meaningful global impact and expand access to education and learning opportunities. ## About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring general-purpose AI benefits all of humanity. The company pushes the boundaries of AI capabilities while focusing on safe deployment and human needs. OpenAI is an equal opportunity employer and provides reasonable accommodations for applicants with disabilities.
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