Staff Forward Deployed Engineer
hims & hers · USA
About this role
**About Hims & Hers** Hims & Hers is a leading health and wellness platform on a mission to help the world feel great through better health. They’re redefining healthcare by putting the customer first and delivering access to care that’s affordable, accessible, and personal—from diagnosis to treatment to delivery. **About the Role (Staff Forward Deployed Engineer)** You’ll embed with a business team for sustained periods, learn how they work, and build AI-powered workflows that make them faster and more effective. This is a full engineering role at the boundary between the company’s AI platform and a business domain—**not** a support role, solutions engineering role, or staff augmentation. You’ll: - Embed with a team and join their day-to-day to understand how work really gets done - Map current workflows and identify where time, handoffs, rework, and manual effort pile up - Find where AI creates the most value and align on what to tackle - Build and ship production AI-powered workflows - Scale what works by turning wins into reusable capabilities across the company - Own outcomes and measure success by business results (e.g., revenue generated, cost saved, cycle time reduced, manual work eliminated) **What You’ll Do** - Work alongside a function for sustained periods - Map how the work gets done and surface workflow bottlenecks - Prioritize opportunities that move business outcomes the most - Ship real, production systems with hands-on collaboration with the team and AI platform - Turn proven solutions into reusable capabilities - Measure success through partner-achieved business impact **What You Have** - 8+ years of professional software engineering experience - Strong hands-on coding skills and experience delivering production systems across complex codebases - Strong **Python**, plus backend or fullstack depth in one or more of: Node.js, Kotlin, Java, Go, React, TypeScript, or mobile - Experience with cloud infrastructure (AWS, Docker, Kubernetes), CI/CD, and SQL - Working knowledge of LLMs and agentic patterns, including: - Prompt engineering, tool use, RAG/retrieval, context management - Evaluation and observability - Agent orchestration with frameworks like MCP, LangChain, or similar - Ability to get productive quickly in new codebases and domains - Excellent communication and collaboration skills (partner across technical + business teams; produce actionable docs/findings) **Nice to Have** - Extracting structure from unstructured data (transcripts, documents, conversations) with LLMs - Workflow automation tooling (n8n, Zapier, Temporal, or similar) - Process mining / workflow analysis (event logs, process discovery, BPMN) **You’ll Thrive Here If You** - Enjoy experimenting with AI tools and applying them to real engineering and business challenges - Like embedding with non-engineering teams and bridging technical/business communication - Treat discovery as engineering work - Translate early prototypes into production-ready, maintainable systems - Are curious, pragmatic, and impact-driven—and measure success by business outcomes **Benefits (Highlights)** - Competitive salary & equity compensation (full-time) - Unlimited PTO, company holidays, and quarterly mental health days - Comprehensive health benefits (medical, dental, vision) + parental leave - Employee Stock Purchase Program (ESPP) - 401k with employer matching - Offsite team retreats **Equal Opportunity & Accommodations** Hims & Hers is committed to buildin
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