Senior Implementation Consultant
Snyk · United States - San Francisco Office
About this role
## Senior Implementation Consultant ### About the Role Snyk is hiring a **Senior Implementation Consultant** to own **post-sales onboarding** for enterprise customers—taking them from **signed contract** to a **working, adopted application security program**. You’ll run **multiple implementation engagements at once**, partnering with **development and security leaders** to deploy the Snyk platform across the customer’s **SDLC, CI/CD pipelines, and cloud infrastructure**. This is a role where **technical depth meets project ownership**—you’re the trusted partner who ensures the rollout lands and customers keep using Snyk after go-live. ### About the Team The **Customer Solutions** team owns technical success after the deal closes—from the first onboarding session through full platform adoption. Implementation Consultants work with **Technical Success, Support, Sales, and Product** to turn customer security goals into a deployed, measurable program. ### What You’ll Do - Own **end-to-end delivery** of enterprise customer implementations (kick-off through closure), including **scope, schedule, risk, and outcomes**. - Lead **complex, multi-stakeholder onboarding** engagements simultaneously, setting the plan and driving to completion with limited oversight. - Partner with customer **development and security leaders** to design a rollout aligned to their **SDLC, CI/CD tooling, and cloud environment**. - Run **kick-offs, planning sessions, and recurring delivery reviews**, keeping stakeholders aligned on status, dependencies, and risk. - Translate Snyk platform capabilities into actionable terms for the customer’s engineering organization, and represent customer technical requirements back to internal teams. - Improve and scale onboarding by building **repeatable playbooks, templates, and technical assets**. - Collaborate with **Sales, Product Management, Engineering, and Support** to unblock implementations and accelerate time to value. - Troubleshoot integration and configuration issues hands-on across **source control, CI/CD, containers, and cloud**. - Coach customer teams on **developer-first security practices** so adoption sticks after the engagement ends. - Feed recurring field patterns back into product and enablement to fix friction at the source. ### What You’ll Bring - **5+ years** in technical consulting, professional services, or another **customer-facing technical role**, including hands-on SaaS software implementation. > Note: The provided description appears truncated after “Working...”.
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