Forward Deployed Engineer
Edia · United States
About this role
**Forward Deployed Engineer** **About Edia** Edia is the leading AI technology company in K-12 education, helping 1M+ students across the U.S. have an exceptional experience in school. **About the Role** We’re seeking a **Forward Deployed Engineer** to make Edia work inside the complex technical and operational environments of large school districts. You’ll work directly with district IT teams, curriculum leaders, and operational staff to understand their systems and workflows, integrate their data, and customize Edia’s products to meet their needs. This role sits between **Customer Success Engineering** and **product engineering**—you won’t just collect requirements. You’ll inspect unfamiliar systems, design solutions, implement integrations and product extensions, debug failures, and operate what you ship. You’ll also recognize when district-specific requests reveal reusable capabilities that belong in the core platform. --- ## What You’ll Do ### Embed with districts - Work directly with district IT, data, curriculum, and operations teams to understand systems, constraints, and existing workflows. - Turn loosely defined customer needs into concrete technical designs, implementation plans, and production software. - Own the technical relationship from initial discovery through integration, customization, launch, and stabilization. ### Build integrations and custom solutions - Build and operate integrations with **PowerSchool, Infinite Campus, Synergy, Clever, ClassLink**, and other district systems. - Implement **REST API integrations**, **SFTP pipelines**, **SSO and rostering flows**, data transformations, validation systems, and backfills. - Extend Edia’s products with district-specific workflows, internal tools, reports, interfaces, and automations. - Ship full-stack functionality when needed across backend services, data models, and user interfaces. - Safely migrate and reconcile sensitive, inconsistent, and incomplete district data. ### Own production outcomes - Debug schema mismatches, authentication problems, API limitations, data-quality failures, and unexpected customer environments. - Build testing, observability, reconciliation, retry, and recovery mechanisms for every integration. - Stay accountable through go-live (not just code completion). - Balance immediate customer needs with maintainability, security, and long-term platform health. ### Improve the core platform - Identify repeated customer problems and turn one-off solutions into reusable platform capabilities. - Build integration frameworks, configuration systems, implementation tooling, and operational playbooks. - Partner with Product and Engineering to influence roadmap based on what you learn in the field. - Use judgment on when to customize, when to generalize, and when to push back on fragile approaches. --- ## What We’re Looking For ### Essential qualifications - Bachelor’s degree in Computer Science, Software Engineering, or a closely related rigorous technical field. - **4+ years** of hands-on software engineering experience. - Strong programming fundamentals; ability to become productive quickly in an unfamiliar codebase. - Experience building production backend services and data integrations using **REST APIs**, data pipelines, and asynchronous workflows. - Strong debugging skills across application code, data, infrastructure, and third-party systems. - Experience with **cloud infrastructure**. - Ability to design a system, implement it, and rem
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