Senior Software Engineer II, Decisioning Studio Integrations Team
Braze · San Francisco
About this role
At Braze, we’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We’re looking for a **Senior Software Engineer II** to join the **Decisioning Studio Integrations team**, building **BrazeAI Decisioning Studio™**. Decisioning Studio is a reinforcement learning platform that runs continuous experiments to personalize customer engagement for each individual. Its results depend on the data it learns from and on the channels that carry its decisions to customers—so our team owns both. We ingest enterprise customer data of any schema at large scale from warehouses, engagement platforms, and other enterprise systems. We also deliver recommendations from our RL pipelines across **email, SMS, push, in-app**, and other channels—high-impact, customer-facing features. ## What you’ll do - Lead complex integration projects from design through build and rollout, and set technical direction for the Decisioning Studio integration platform - Design and build integrations with cloud data warehouses, customer engagement platforms, and other enterprise systems for both data ingestion and activation orchestration - Build ingestion pipelines that handle batch pulls, file drops, APIs, and streaming—accepting arbitrary schemas while preventing bad data from reaching our models - Build event-driven, fault-tolerant activation pipelines that deliver recommendations on schedule, recover cleanly from partial failures, and never send twice - Design for multi-region deployment and compliance requirements, including data residency and PII handling - Own your systems in production: instrument with Datadog, participate in on-call, and drive incidents to root cause - Work with data scientists, ML engineers, and product managers to turn integration requirements into reusable platform capabilities - Mentor engineers and raise the bar for code quality, testing, and design review ## Who you are - 6+ years of backend engineering...
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