Community Operations Lead
Cursor · San Francisco
About this role
**Community Operations Lead** **About SpaceXSI** SpaceX was founded on the belief that humanity exploring the stars is more exciting than not. SpaceXSI is building Super Intelligence to help humanity understand the universe—creating a full stack from supercomputers and Grok models to applications like Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. **About the role** In this role, you’ll build the infrastructure and manage the daily operations behind SpaceXSI’s global community programs. You’ll architect internal tools and automate workflows across community initiatives using modern development tools to help the team work more efficiently. This role is pivotal in giving the community team the backbone it needs to scale significantly in 2027. --- ## What you’ll do - **Design, build, and maintain** internal tooling and infrastructure that helps global community programs run more effectively (including **Ambassador programs**, **student programs**, and **net-new programs**). - **Identify operational gaps** and engineer solutions—automating manual processes, integrating external platforms, and building custom workflows from scratch. - **Own the operational experience** behind programs, including: - application reviews - onboarding - member support - reimbursements - swag logistics - vendor coordination - event operations - **Partner with Revenue Operations** to build the data infrastructure and dashboards behind community reporting, connecting program data to company-wide tools to track **ROI and conversions**. - Serve as the **main operational point of contact** for ambassadors and internal partners to increase time-to-resolution on outstanding issues and questions. --- ## You may be a fit if - You have **deep operations experience** building databases, workflows, and automations that scale—and you design for the next **10x**, not just today. - You’ve managed **vendors, budgets, and global event operations**, including time zones, currencies, international shipping, and local regulations. - You have a strong **bias toward action**—you’d rather ship an **80% solution today** than wait for perfect. You can make an impact on day one. - You care deeply about **community** and understand the importance of building strong relationships with champions—freeing the team to spend more time connecting with the community. - You thrive in **ambiguity** and are energized by **greenfield** problems. You’ll be an early hire on a rapidly growing team. - You’re fluent with: **Cursor, Databricks, Luma, Slack, Notion, Salesforce, CRM, and Clay**.
Listing freshness
CronJobs last confirmed this listing 2h ago. If its source stops confirming the opening for seven days, this page is removed from active inventory.