Hardware Infrastructure Engineer II
CLEAR · New York, NY, United States
About this role
**Hardware Infrastructure Engineer II — CLEAR** CLEAR is building **the secure identity company of the future**, making experiences safer and easier—physically and digitally. With **43M+ Members** and a growing global partner network, CLEAR’s secure identity platform is transforming how people live, work, and travel. As CLEAR expands its identity platform across physical and digital environments, our network of **kiosks and connected devices** is the backbone of the member experience. Keeping these systems **secure, reliable, and always available** is mission-critical—and that’s where you come in. --- ## What You’ll Do - Architect and implement **OS-level watchdogs**, process monitors, and **self-healing** mechanisms to automatically recover from failures (service restarts, reboots, or rollbacks). - Manage and enhance our **OTA update framework** for safe, atomic updates using **A/B partition swapping** and automated rollback. - Develop and maintain **Python-based services** that integrate with connected peripherals (payment terminals, scanners, sensors) via vendor SDKs and serial interfaces. - Own and maintain our custom **Linux image** (e.g., **Yocto, Buildroot, bootc, rpm-ostree**), including **systemd units**, **udev rules**, and **security policies** for a locked-down production environment. - Build lightweight monitoring agents to stream **logs, metrics, and telemetry** (connectivity, performance, temperature) to centralized observability systems such as **Datadog** or **Splunk**. - Partner with software, SRE, and field operations teams to identify pain points and deliver scalable reliability improvements. --- ## Who You Are - **3+ years** of hands-on experience administering **embedded Linux systems** - Strong proficiency in **Python** for automation, orchestration, and hardware communication - Familiarity with **A/B update mechanisms** (RAUC, Mender, SWUpdate, or custom partition-switching) - Experience with **serial communications** (UART, RS-232, USB-serial) and **SDK-based hardware integration** - Deep knowledge of **service dependencies**, timers, and **watchdog configuration** - Familiarity with **network observability** and **remote device management** at fleet scale - Committed to operational excellence: resilience, testability, and safe rollback - Collaborative, pragmatic, and curious—comfortable debugging in the field and improving CI/CD for edge devices --- ## Why You’ll Love This Role - **Massive impact**: help ensure millions of travelers experience CLEAR without disruption - **Unique technical challenge**: operate and scale distributed edge infrastructure at the intersection of **IoT** and reliability engineering - **End-to-end ownership**: from OS image to telemetry pipeline, you’ll own machine reliability end-to-end - **Collaborative culture**: cross-functional partnership to deliver frictionless identity experiences - **Continuous learning**: modern Linux, OTA updates, and observability at enterprise scale --- ## How You’ll Be Rewarded - Base compensation range: **$90,000 – $135,000** (depending on skills and experience) - Total rewards include comprehensive healthcare, family-building benefits, flexible time off, wellness stipend, free OneMedical memberships, CLEAR Plus membership, and a **401(k) with employer match** - New hire equity in **Restricted Stock Units**, with potential refresh equity grants - CLEAR provides consideration for employment without regard to protected characteristics - CLEAR pro
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