Manager, Client Platform Engineering
MongoDB · Palo Alto; San Francisco
About this role
**Manager, Client Platform Engineering** We’re looking for a **Manager, Client Platform Engineering** to own **MongoDB’s endpoint platform worldwide**. You’ll lead a globally distributed team responsible for **macOS, Windows, and Linux endpoints**, **mobile device/app management**, **zero-touch provisioning**, **on-time OS and patch delivery**, and **endpoint telemetry** that helps us understand how the fleet is performing. You’ll partner with **InfoSec** to harden the endpoint estate and build a team of passionate, curious experts. This role blends deep hands-on end-user computing expertise with people leadership and the judgment to set technical direction and communicate risk and strategy to stakeholders. --- ## What You’ll Do - Own the **worldwide endpoint architecture and roadmap** for **macOS, Windows, Linux, and mobile**, including management platform strategy, **configuration-as-code**, application packaging/self-service, and **zero-touch provisioning**. - Lead the **release calendar** and **deployment ring strategy** for every endpoint OS—delivering updates on time to a published compliance target, with **tested rollback** and a clear **exception path**. - Administer and evolve MongoDB’s endpoint management stack across **MDM/UEM**, including **declarative device management (DDM)** on macOS and **Windows Autopilot/Autopatch**. - Own **mobile strategy end to end** for corporate-owned and BYOD devices across **iOS and Android**, balancing data protection with an enrollment experience employees will accept. - Build and operate MongoDB’s **Endpoint Digital Employee Experience (DEX)** program: instrument the fleet, define **DEX metrics/SLOs**, and drive proactive remediation. - Partner with **InfoSec** to implement and continuously improve endpoint security controls (hardening baselines, patch/vulnerability remediation SLAs, disk encryption/key escrow, device trust, Conditional Access). - Serve as a senior technical escalation point (**L3**) for complex endpoint issues. - Build automation to reduce manual endpoint operations work and improve **reliability/observability**, holding the team to configuration-as-code, peer review, and staged rollout. - Act as a technical advisor for endpoint management/DEX/hardware vendor relationships and own endpoint tooling and licensing budget. - Hire, coach, and retain a globally distributed team of EUC engineers; contribute to a culture of technical excellence and self-service. --- ## Responsibilities - Ensure MongoDB’s global endpoint fleet remains **reliable, secure, compliant, and scalable** across platforms and regions. - Deliver **OS rollouts on time** across macOS, Windows, and Linux. - Reduce risk and technical debt across endpoint management, patching, and device lifecycle. - Build and maintain a high-performing international team and develop engineers into recognized experts. - Communicate endpoint strategy, risk, and incidents clearly to technical and non-technical stakeholders. - Uphold strong engineering practices across endpoint documentation, automation, and change management. - Balance long-term platform architecture with day-to-day operational support. - Define, publish, and manage the team against service metrics. --- ## Minimum Requirements - Bachelor’s degree in computer science (or equivalent practical experience). - **8+ years** in end-user computing/client platform/endpoint modern workplace engineering, including **3+ years** hiring and leading engineers. - Proven expe
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