Field Product Engineer, Summer 2027
Persona · San Francisco
About this role
## Field Product Engineer (Summer 2027) ### About Persona Persona (https://withpersona.com/) is a configurable identity platform built for businesses in a digital-first world. It helps verify individuals and organizations—supporting a wide range of industries and use cases. ### About the role As a **Field Product Engineer**, you’ll use your technical background to solve complex business and technical challenges while building lasting relationships with customers. You’ll act as a bridge between technical teams and customer-facing functions, partnering closely with product and engineering to deliver impactful solutions. ### Best fit if you have - **1–3 years** of experience in a technical role (e.g., Software Engineer, Solutions Engineer) - A **Bachelor’s degree** in a technical discipline (or equivalent experience) - Curiosity to learn the ins and outs of a highly technical product - Motivation to level up your career alongside experienced industry professionals ### What you’ll do at Persona - **Partner directly with customers** to understand goals, technical requirements, and operational constraints; design and implement solutions using Persona’s platform - **Own end-to-end delivery**, including solution design, configuration & integration, QA, deployment, and iteration - **Support implementations and ongoing optimization**, helping customers launch and improve verification experiences and workflows - **Investigate and resolve complex technical issues** with Product and Engineering; communicate business impact and identify actionable product feedback and reusable solutions ### What you’ll gain at Persona - **Structured program**: onboarding + placement on live customer accounts with experienced teams - **Real technical ownership early**: take solutions from scoping through launch for customers ranging from startups to Fortune 10 companies - **Holistic support and growth**: 1:1 mentorship and close collaboration with Sales, Post-Sales, Product, and Engineering - **Leadership development**: work with executives and join an environment focused on learning and advancement ### What you’ll bring - **Growth mindset** and adaptability to ambiguity - **Strong verbal and written communication** skills - **Interpersonal skills** and a drive to deliver exceptional customer experiences - **Curiosity** and enthusiasm for new challenges - **Empathy** and the ability to support others ### Location & Travel - Full-time role based in **downtown San Francisco (HQ)** - In-office: **Tuesday–Thursday** - Work from home: **Monday & Friday** (option) - Travel: **up to 15%** ### Benefits & Perks (highlights) - **US (full-time employees)**: medical/dental/vision, **3% 401(k) contribution**, unlimited PTO, quarterly mental health days, family planning benefits, professional development stipend, wellness benefits, and more - **UK (full-time employees)**: private medical insurance, dental insurance, **6% employer pension contribution**, unlimited PTO, monthly wellness stipend, professional development stipend, co-working stipend, and more ### Interview process note Candidates will be asked to **verify their identity with Persona** to confirm they are who they say they are. This step is used solely for verification and **has no impact on hiring decisions**.
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