Commercial Solutions Engineer - West Coast
Dash0 · San Francisco
About this role
## About Dash0 Join Dash0 and help define the future of observability. We’re OpenTelemetry-native, building a delightful, simple, AI-centric platform that eliminates vendor lock-in and meaningless toil—so developers can focus on outcomes, not overhead. ## The Opportunity As a **Commercial Solutions Engineer (West Coast)**, you’ll be a trusted technical advisor to Dash0’s largest customers and prospects. You’ll bridge product and customer outcomes by designing, demonstrating, and validating Dash0’s capabilities in real-world enterprise environments. **Location:** US-based, **fully remote** (West Coast). **Business travel required.** *Note: Your internal title would be a Solutions Architect. Solutions Engineers work across both Pre-Sales and Post-Sales.* ## What You’ll Do - Design and architect observability solutions leveraging **OpenTelemetry, Kubernetes, and cloud-native technologies** - Translate complex customer requirements into scalable, performant Dash0 implementations - Develop and execute **Proofs of Concept (POCs)** that highlight Dash0’s differentiated capabilities - Deliver engaging technical demos and presentations for engineering and executive audiences - Partner with **Account Executives** throughout the sales cycle to position Dash0 as the technical solution of choice - Provide architecture guidance on observability setup, telemetry data modeling, and **OpenTelemetry collector design** - Create and maintain reusable demo environments, reference architectures, and POC templates - Contribute to technical content (blog posts, conference talks, documentation) ## What You Bring - Deep technical knowledge in **Kubernetes, OpenTelemetry, observability pipelines, and distributed tracing** - Hands-on experience with instrumentation, telemetry ingestion, and performance optimization - Strong understanding of modern **DevOps, SRE, and platform engineering** practices - Proven ability to create and execute technical demos, architectures, and POCs that prove business value - Strong technical communication skills—able to explain complex observability concepts clearly - Collaborative mindset across Sales, Product, and Engineering - Problem-solving instinct for diagnosing and resolving technical challenges ## Nice to Have - Experience in pre-sales/Sales Engineering at a **B2B SaaS** company - Active contributions to **OpenTelemetry** or the broader observability ecosystem - Familiarity with **Salesforce** or **HubSpot** - Experience in a high-growth, venture-backed startup environment ## Why Dash0 This is a unique opportunity to help build a generational company. Dash0 is backed by top-tier investors (including **Balderton Capital, Accel, and Cherry Ventures**) and led by a founding team with decades of observability experience. We’re in a major growth phase after our Series B—and just getting started. ## What We Offer - Competitive salary & meaningful equity participation - Flexible, remote-first work environment (offices in New York, Amsterdam, Munich) - **€60/month** phone & internet allowance - Location-specific benefits - Collaborative, fast-moving team culture with a builder mindset - Clear path for career growth and development - Direct access to founders and leadership
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