Commercial Solutions Engineer - US, Remote
Dash0 · New York
About this role
## About Dash0 Join Dash0 and help define the future of observability. We’re OpenTelemetry-native, building a delightful, simple, AI-centric platform that eliminates vendor lock-in and meaningless toil—so developers can focus on outcomes, not toil. ## The Opportunity As a **Commercial Solutions Engineer** (internal title: **Solutions Architect**), you’ll be a trusted technical advisor to our largest customers and prospects. You’ll bridge product and customer outcomes by designing, demonstrating, and validating Dash0’s technical capabilities in real-world enterprise environments. This is a **US-based remote** role with **business travel required**. You can be based **anywhere in the US**. > Our Solutions Engineers work across both **Pre-Sales and Post-Sales**. ## What You’ll Do - Design and architect observability solutions leveraging **OpenTelemetry**, **Kubernetes**, and cloud-native technologies - Translate complex customer requirements into scalable, performant Dash0 implementations - Develop and execute **Proofs of Concept (POCs)** that highlight Dash0’s differentiated capabilities - Deliver engaging technical demos and presentations for engineering and executive audiences - Partner with **Account Executives** throughout the sales cycle to position Dash0 as the technical solution of choice - Provide architecture guidance on observability setup, telemetry data modeling, and OpenTelemetry collector design - Create and maintain reusable demo environments, reference architectures, and POC templates - Contribute to technical content (blog posts, conference talks, documentation) ## What You Bring - Deep technical knowledge in **Kubernetes**, **OpenTelemetry**, observability pipelines, and distributed tracing - Hands-on experience with instrumentation, telemetry ingestion, and performance optimization - Strong understanding of modern **DevOps**, **SRE**, and platform engineering practices - Proven ability to create and execute technical demos, architectures, and POCs that prove business value - Strong technical communication skills—able to explain complex observability concepts clearly - Collaborative mindset across Sales, Product, and Engineering - Problem-solving instinct for diagnosing and resolving technical challenges creatively and precisely ## Nice to Have - Experience in pre-sales / Sales Engineering at a B2B SaaS company - Active contributions to OpenTelemetry or the broader observability ecosystem - Familiarity with CRM tools like **Salesforce** or **HubSpot** - Experience in a high-growth, venture-backed startup environment ## Why Dash0 This is a unique opportunity to help build a generational company. Dash0 is backed by top-tier investors including **Balderton Capital**, **Accel**, and **Cherry Ventures**, and led by a founding team with decades of experience in observability. We’re in the middle of a massive growth phase after our **Series B**—and just getting started. ## What We Offer - Competitive salary & meaningful equity participation - Flexible, remote-first work environment (offices in **New York, Amsterdam, and Munich**) - **€60/month** phone & internet allowance - Location-specific benefits - Collaborative, fast-moving team culture with a builder mindset - Clear path for career growth and development - Direct access to founders and leadership
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