Portfolio Manager
Doss · San Francisco
About this role
## Portfolio Manager ### About DOSS DOSS is building an **operations cloud for the real world**—a modern, AI-native platform for physical product businesses to manage the flow of **goods, dollars, and data** in real time across: - Procurement - Inventory - Orders - Fulfillment - Finance DOSS helps teams replace spreadsheet chaos and rigid, consultant-heavy ERPs with **fast time-to-value** and an approach that adapts as the business evolves. Using our **Adaptive Resource Platform (ARP)** and a unified operational data model, teams can deploy quickly, automate workflows, and make changes without months of re-implementation. We recently raised a **$55M Series B**: https://www.doss.com/news/doss-raises-55m-series-b ### About the Role Doss’s **Forward Deployed Services (FDS)** team is the core engine of DOSS and the success of our customers. As a **Portfolio Manager**, you sit at the intersection of **product, data, operations, implementation, and customer partnership**. You’ll: - Lead a team of **Forward Deployed Product Manager (FDPM) ICs** - Stay deeply hands-on as a **player-coach** - Own a portfolio of Doss’s most complex, high-value client relationships - Lead your team through the full **post-sales lifecycle**: **Discovery → Product Design → Build/Configure → UAT → Go-live** ### What You’ll Do - Lead a team of FDPMs across a portfolio of **upper mid-market and enterprise clients** - Stay hands-on across the end-to-end post-sales lifecycle (discovery, design, implementation, go-live) - Own the success of Doss’s most complex client relationships and drive client outcomes - Conduct and lead cross-functional deep dives to map end-to-end business processes and workflows - Drive and contribute to new product capabilities supporting Doss’s push to upper mid-market and enterprise - Set the standard for best-in-class practices and processes across the team - Translate process flows into product design and configuration within the DOSS platform - Partner with technical teams on integrations and data migrations - Lead portfolio execution through **UAT, training, and go-live support**; build relationships that drive retention and expansion - Coach FDPMs on client management, problem-solving frameworks, and delivery quality (and create feedback loops that accelerate growth) - Drive **automation and AI-forward improvements** to Doss’s product and customer lifecycle processes ### What We’re Looking For - **5+ years** of leadership experience in engineering, consulting, finance, operations, product operations, or technical program management - Experience leading or mentoring others (ERP experience is a **major plus**, not required) - **Systems thinker**: you can traverse, untangle, and reassemble interconnected people/process/technology - **Player-coach mentality**: lead by doing—model the work and hold the bar - Thrives in **high-intensity** environments (startups, consulting, finance) - **Technical from first principles**: you can reason through hard logic problems and teach others - **Strong analytical mindset**; **SQL** experience is a plus (not required)
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