Azure Cloud Analyst II
Accenturefederalservices · Lorton, VA
About this role
**Azure Cloud Analyst II** **About the Role** Mid-level Cloud Analyst responsible for independently monitoring, analyzing, and supporting the operational health of Azure cloud environments in support of a DoD mission. Performs deeper troubleshooting and root cause analysis, executes routine operational tasks with increasing independence, and mentors Cloud Analyst I and Service Desk staff. **Key Responsibilities** - Independently monitor and analyze **Azure Monitor, Log Analytics, and Sentinel** data to identify trends, anomalies, and recurring issues. - Perform **root cause analysis** on recurring incidents and recommend remediation or process improvements. - Execute and track **patching, backup, and Site Recovery** operations; verify success and escalate failures. - Develop and maintain operational **dashboards, reports, and metrics** tracking **SLA/SLO compliance** and **resource utilization**. - Support **identity, access, and governance** activities (e.g., **RBAC audits** and access reviews) with increasing autonomy. - Write and maintain basic **automation scripts** (PowerShell, Bicep, ARM templates) to streamline routine operations. - Contribute to and maintain **runbooks, knowledge base articles, and SOPs**. - Assist with compliance for **STIGs, Azure Policy, and vulnerability management**; coordinate remediation with Cloud Engineers. - Mentor Cloud Analyst I staff on **ticketing, monitoring, and documentation** practices. - Participate in stakeholder meetings; communicate operational status, risks, and recommendations. **General Experience** - **2–4 years** of experience in cloud operations, IT support, or a related technical role, with demonstrated **Azure** experience. **Qualifications** - Working knowledge of **Azure IaaS/PaaS**, monitoring tools, and **identity/access management**. - Experience with **ticketing** and **incident management** systems, including **SLA/SLO tracking**. - Basic scripting/automation experience (e.g., **PowerShell, Bicep, ARM**). - Strong analytical and problem-solving skills. - Effective written and verbal communication; able to interface with technical and non-technical stakeholders. - Must hold a **DoD 8140/8570 Certification**. - Technical Bachelor’s degree (Computer Science, Computer Engineering, or System Management) or equivalent experience. **Preferred Qualifications** - **Azure Administrator Associate (AZ-104)** or equivalent. - Experience with **Infrastructure-as-Code** (ARM, Bicep, Terraform). - Familiarity with **Windows Server** and/or **RHEL** administration. - Experience supporting **classified or DoD cloud environments**. **Clearance** - **Active TS/SCI federal security clearance** required. **Pay Range (US locations listed by employer)** - **$66,700 — $122,000 USD** *Note: Compensation varies based on factors including location, role, skill set, and experience. Benefits information is available via the employer link in the original posting.*
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