Manager, Software Engineering - Production Engineering
Figma · San Francisco, CA • New York, NY • United States
About this role
## Figma — Manager, Software Engineering (Production Engineering) Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you’re brainstorming, creating a prototype, translating designs into code, or iterating with AI. ### About Production Engineering Production Engineering embeds with product and platform teams across Figma to help them deliver reliable products faster. Our work spans the stack—from browser performance to backend services and infrastructure. We build tools and practices that reduce operational complexity, clarify important signals, and leave teams confident operating their systems. ### Role summary As an **Engineering Manager**, you’ll own the team’s strategy, priorities, delivery, and people development. You’ll partner with product and platform leaders to decide where the team can make the biggest difference—balancing immediate production needs with lasting improvements. You’ll use technical judgment to challenge assumptions, assess risk, and give engineers room to lead. This is a **full-time** role based in one of our **US hubs** or **remotely in the United States**. --- ## What you’ll do at Figma - Coach and develop production engineers (including experienced technical leaders) through direct feedback and opportunities to shape technical strategy and lead work across teams. - Set priorities and guide delivery for the team’s embedded work with Figma’s product and platform organizations—aligning partners on outcomes, responsibilities, and tradeoffs, and resolving competing demands. - Drive improvements to observability, incident response, and production tooling to reduce recurring toil, surface actionable signals, and make services easier for product teams to understand and operate. - Partner with engineers on long-term technical direction, design, and production reviews—supporting engineers’ ownership of technical decisions and holding the team accountable for delivery. - Anticipate reliability and scaling challenges alongside partner-team leaders, and prioritize improvements that support upcoming product goals. - Turn lessons from production work and incidents into reusable tools and practices that strengthen partner teams’ ownership and make on-call more sustainable. --- ## We’d love to hear from you if you have - Experience managing engineering teams and developing senior engineers—helping them grow technical judgment, leadership, and impact. - Experience building and operating complex software systems at scale, with technical judgment to guide decisions across the stack and learn unfamiliar systems. - Experience leading complex initiatives across engineering teams and cross-functional partners—earning trust beyond your reporting line, resolving competing priorities, and delivering shared business goals. - Sound judgment about reliability, security, and sustainable operations, with clear communication and respect for engineers’ technical ownership. --- ## Added plus (not required) - Experience building shared reliability platforms, observability/distributed tracing systems, or tooling that reduces toil across multiple engineering teams. - Familiarity with traffic management, service discovery/service meshes, container orchestration, infrastructure as code, or capacity and performance engineering. - Experience improving incident response processes and reducing on-call burden. --- ## Equal Oppor
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