Senior Manager, IT Operations - Pleasanton, CA
Calyxo · Pleasanton, CA
About this role
**Calyxo, Inc. — Senior Manager, IT Operations (Pleasanton, CA)** Calyxo is a medical device company headquartered in Pleasanton, California (founded in 2016) focused on improving kidney stone treatment. Are you ready to change the future of kidney stone treatment? We’re seeking high achievers to join a dynamic team in a fun, diverse environment. --- ## Summary Calyxo is seeking an experienced **Senior Manager, IT Operations** to own the infrastructure backbone of the company as we scale toward and through IPO. In this role, you will lead day-to-day IT operations—ensuring reliable, secure, and responsive technology services that support Calyxo’s employees and business objectives. You will own: - **Enterprise network and endpoint infrastructure** (including switching, firewall, and wireless environments) - **Core security tooling stack** (endpoint detection and response, security awareness training, and endpoint/cloud security) You will also: - Establish company-wide **software license tracking** - Author and maintain **IT policies and procedures** - Own **SOX testing and evidence management** for IT general controls As the team scales, this role will eventually take on oversight of **helpdesk/end-user support**. This is a foundational, build-oriented role—inherit a growing environment, then harden, document, and scale it to support a ~**500-employee**, pre-IPO medical device company. --- ## In This Role, You Will ### Network & Infrastructure Operations - Own the design, deployment, and ongoing administration of Calyxo’s network infrastructure, including enterprise-grade switches, firewalls, and wireless access points across HQ and manufacturing sites. - Monitor network performance, capacity, and uptime; troubleshoot and resolve complex connectivity, routing, and security issues. - Lead infrastructure and network build-out for new and expanding facilities (e.g., the Rosewood manufacturing site), including physical security and building management system integration. - Maintain server, storage, and cloud infrastructure supporting business operations, in partnership with the broader IT team. ### Security Operations & Tooling - Serve as the operational owner of Calyxo’s core security tooling stack, including security awareness training and phishing simulation, endpoint detection and response (EDR), and endpoint/cloud security platforms.
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