Deployment Lead, FDE
Doppel · New York
About this role
## Why join Doppel Doppel is building the future of social engineering defense. Our AI-native platform uses agentic AI to protect executives, employees, customers, and brands from phishing, impersonation, fraud, and other AI-powered threats across digital channels. We help recognized brands detect and dismantle attacker infrastructure while strengthening employee resilience through threat-informed training and simulation. By unifying **Digital Risk Protection**, **Human Risk Management**, and **Email Security**, Doppel connects threats into a real-time intelligence graph to enable faster disruption and modern security awareness at scale. Backed by leading investors (including Andreessen Horowitz and Bessemer Venture Partners) and trusted by enterprise customers, Doppel is a rapidly growing Series C startup. --- ## What we’re building We’re building an **AI-native social engineering defense platform** that monitors billions of domains, social media accounts, apps, and dark web forums—then uses AI agents to identify and neutralize digital threats. --- ## What you’ll do (Forward Deployed Engineering) Doppel’s **Forward Deployed Engineering (FDE)** team owns onboarding of our biggest enterprise customers in an effective and low-touch way. You’ll work directly with our largest enterprise customers alongside GTM and Product to understand onboarding needs, scope and prioritize technical solutions, and build end-to-end systems that integrate customers with Doppel’s core offerings. You’ll also lead the technical direction of the FDE team while staying hands-on with the hardest integrations and most strategic deployments. ### Key responsibilities - **Lead FDE technically**: set technical direction, mentor engineers, unblock complex projects, and raise the engineering bar while remaining hands-on. - **Own strategic deployments**: from technical discovery through production rollout—identify onboarding friction, scope solutions, and drive the engineering work to go live. - **Build end-to-end solutions**: architect, build, and debug across APIs, webhooks, SIEM/SOAR platforms, identity systems, email infrastructure, and the broader enterprise security stack. - **Turn field work into product**: identify patterns across deployments and convert bespoke solutions into reusable capabilities. - **Increase deployment scalability**: build systems, automation, and internal tooling to make each new customer faster to launch. - **Shape the product from the field**: maintain a tight feedback loop between customers, GTM, Product, and Engineering. - **Define FDE technical boundaries**: decide what FDE should build vs. graduate into core product/platform vs. partner with other teams. --- ## What we’re looking for - **Strong software engineering foundation**: 6+ years building and shipping production software; technical depth to make architecture decisions and contribute directly to the codebase. - **Technical leadership experience**: you’ve set direction, mentored engineers, and driven complex projects while staying hands-on. - **Customer-facing technical depth**: experience working with complex enterprise customers; ability to turn ambiguous problems into scoped production systems. - **Enterprise systems experience**: comfort working across APIs, webhooks, identity/authentication (OAuth, SAML, SCIM), and enterprise infrastructure. SIEM/SOAR experience is a plus. - **Product instincts**: recognize when something should remain customer-specific vs. become
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