Sr. IT Systems Engineer
Carrotfertility · Remote
About this role
**Sr. IT Systems Engineer** **About Carrot** Carrot is the leading global fertility and family care platform, built on intelligent care orchestration—delivering the right clinical guidance at the right moment for each member’s life. Carrot supports millions of people across 195 countries, from pre-pregnancy through menopause and major life moments in between. --- **The Opportunity 🚀** Carrot is looking for a **Sr. IT Systems Engineer** to design, scale, and secure the identity, endpoint, and SaaS platforms that power our global, remote-first workforce. You’ll set the technical direction for how employees and devices connect to Carrot systems—staying hands-on with tooling, automation, and complex problem-solving to keep IT reliable at scale. This role sits at the center of IT engineering. You’ll lead larger initiatives from design through rollout, partner closely with Information Security on zero-trust and compliance priorities, and raise the bar through standards, documentation, and mentorship. --- **What You’ll Own 💼** - Architect and own Carrot’s **identity, endpoint, and SaaS platforms** (including **Okta, JAMF, Intune, and Google Workspace**) with a focus on security, reliability, and user experience - Lead design and rollout of larger IT initiatives (e.g., **zero-trust access models**, **device compliance frameworks**, **global endpoint standards**) - Build and maintain **automation** and **infrastructure as code** for configuration, provisioning, and lifecycle workflows at scale - Partner with **Information Security** on controls, vulnerability management, and keeping Carrot audit-ready for **SOC 2, HIPAA**, and customer security reviews - Serve as the senior technical escalation point, leading incident response and root cause analysis for complex/high-impact issues - Define engineering standards, runbooks, documentation, and mentor IT teammates - Evaluate vendors and tools; build business cases and recommend **build vs. buy** tradeoffs - Design secure, efficient remote computing setups for global care and operations teams - Contribute to the IT roadmap and communicate priorities, risks, and progress to technical and business stakeholders --- **What Success Looks Like 📈 (First 12–18 Months)** - Established clear, documented architecture and standards for identity, endpoint, and SaaS management - Delivered at least one major platform initiative (e.g., zero-trust access model or endpoint modernization) with measurable gains in security posture and employee experience - Reduced manual IT work through automation and infrastructure as code, with a measurable drop in recurring ticket volume - Strengthened audit readiness with clean results on security/compliance reviews - Raised team capability through mentorship, documentation, and shared standards - Built trusted partnerships with Information Security, People, Engineering, and Finance --- **About You ✨** You likely have: - **6+ years** in IT systems engineering, endpoint engineering, or infrastructure roles with ownership of production platforms - Deep, hands-on expertise with **identity and access platforms** (especially **Okta**: SSO, SCIM, lifecycle automation, conditional access) - Expert-level experience managing **Mac and Windows fleets** with **JAMF** and **Intune** (packaging, deployment, security policy, compliance enforcement) - Strong scripting/automation skills (e.g., **Python, Bash, PowerShell**) with API experience and source-controlled configuration - Exper
Listing freshness
CronJobs last confirmed this listing 1h ago. If its source stops confirming the opening for seven days, this page is removed from active inventory.