Solutions Architect
Clarasight · Remote
About this role
## Solutions Architect ### About Us Join us in building the leading **AI-powered Mission Control** for corporate travel. Some of the world’s most recognizable companies—representing over **$5T** in market value—rely on Clarasight’s software to **reduce risks, save costs, protect revenues, and manage emissions** aligned with business objectives and sustainability goals. ### About You You’re passionate about **corporate travel**, **sustainability**, and how modern software—especially **AI-enabled systems**—can drive real-world change. You thrive in **ambiguous, high-impact** environments where customer problems aren’t fully defined, data is imperfect, and speed matters. You’re comfortable engaging executives, designing solutions, and rolling up your sleeves to build, test, and refine technical workflows directly with customers. ### About the Role - Own the **design, delivery, and evolution** of Clarasight’s most complex and high-impact customer solutions. - Work hands-on with enterprise clients to translate ambiguous travel challenges into **concrete, AI-enabled solutions** that deliver measurable results. - Operate at the boundary between **customers, product, and data** by rapidly prototyping solutions, shaping scalable delivery patterns, and feeding real-world learnings into the product roadmap. ### Key Responsibilities - Lead complex enterprise engagements from **discovery through measurable value realization**. - Translate ambiguous customer problems into **solution architectures, implementation plans, and success metrics**. - Serve as a trusted advisor to leaders across **travel, procurement, finance, IT, and sustainability**. - Rapidly prototype and iterate on solutions with customers to prove value early. - Act as a critical field to the **product feedback loop**, shaping roadmap priorities and reusable capabilities. - Partner with **Sales, Product, Data, and Customer Success** to drive retention, expansion, and long-term impact. - Work hands-on with customer data, models, configurations, and analytics workflows to build proof-of-value implementations, dashboards, and planning models. - Experiment with AI (**LLMs, agents, workflow automation**) to accelerate delivery and design AI-augmented planning/decision support systems. - Build custom integrations and workflows that don’t yet exist in the product—balancing speed and rigor as requirements, data, and tools evolve. ### You’ll Be a Great Fit If You… - Have **5–8 years** in solution architecture, implementation consulting, or enterprise systems design, with a strong track record across solution consulting, forward-deployed engineering, or professional services in enterprise data/SaaS. - Are comfortable operating as a **forward-deployed problem solver**, not just an advisor. - Are technically fluent and **data oriented** (data models, metrics, transformations, system workflows). - Can query large datasets using **SQL** or other tools/languages. - Can read, shape, and influence technical implementations even if you’re not a full-time engineer—and can drive hands-on configurations and light development work. - Are an exceptional communicator who can translate complex technical/analytical concepts into clear executive narratives. - Are energized by early-stage environments where **ownership, judgment, and speed** matter. ### Nice to Haves - AI-fluent and experimental by nature; eager to test tools, refine workflows, and push automation forward. - Experience working alongside AI
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