Solutions Engineer, AI Build Team
Stripe · US-SF, US-NYC, US-Remote
About this role
## Who we are **Stripe** is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet. ## About the team The **AI Build team** is a new, industry-focused team dedicated to building with the world’s leading and fastest-scaling AI companies. We work alongside Stripe’s **AI Solutions Architecture** and **GTM** teams, and across Stripe’s product suite to help customers adopt emerging products, close interoperability and **0→1 solution gaps**, and bring field learning directly into Stripe’s product roadmap. ## What you’ll do As a **Solutions Engineer** on the AI Build team, you’ll work directly with frontier AI companies on the payments, billing, and monetization infrastructure underlying their core businesses. You’ll own complex proof-of-concept engagements on Stripe’s frontier products—from **initial scoping** through **activation and handoff**—combining customer discovery, solution design, rapid prototyping, and cross-functional leadership. You won’t just implement a finished product. You’ll **build with customers**, identify where Stripe’s products or integrations need to evolve, and help customers feel like they’re inside Stripe’s product roadmap. ### Responsibilities - **Own strategic POCs end to end:** Sell, scope, and lead proof-of-concept engagements from initial customer commitment through activation. - **Build with customers:** Work deeply with users’ engineers and technical leaders to understand workflows, rapidly prototype solutions, and establish credible paths to production. - **Design across Stripe:** Create solutions spanning multiple Stripe products; determine whether blockers require configuration, integration work, custom development, or a core product change. - **Close 0→1 gaps:** Navigate incomplete products, evolving requirements, and interoperability gaps while balancing immediate outcomes with reusable solutions. - **Influence the roadmap:** Translate customer needs and deployment friction into clear product requirements; partner with product and engineering teams to shape how Stripe’s frontier products are built. - **Lead cross-functionally:** Coordinate AI account teams, AI and specialist Solutions Architects, product and engineering teams, Professional Services, and post-sales technical resources across the engagement lifecycle. - **Create repeatable patterns:** Turn successful customer-specific work into reusable prototypes, reference architectures, implementation playbooks, and solution components. - **Stay close to the AI frontier:** Operate at the pace of AI-native companies and remain current on emerging companies, products, business models, and technical developments. ## Who you are You’re a customer-oriented technical builder who thrives in ambiguous, fast-moving environments. You build trusted relationships with engineers and senior stakeholders, and you’re comfortable discovering unclear problems, designing architectures, prototyping solutions, and coordinating teams through activation. You communicate clearly, lead through influence, and look for patterns that turn one engagement into a better product or repeatable approach. ### Minimum requirements - **7+ years** of relevant experience in customer-facing technical delivery, solutions engineering, implementation, technical
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