Senior Associate, Platform Applications
La28Careers · Los Angeles, California, United States
About this role
**LA28 — Senior Associate, Platform Applications** *Note: LA28 does not provide relocation assistance. If you’re outside the Los Angeles area, you’re still welcome to apply—LA28 values talent from all geographic backgrounds and welcomes candidates able to work on-site in LA.* ## Role Purpose Help shape the application stack that teams across LA28 rely on to plan and deliver the Olympic and Paralympic Games. You’ll translate operational requests into clear requirements, evaluate vendors and solutions, and guide new applications from discovery through go-live—including the Incident Management System (IMS). This role spans technology, procurement, and operations, with hands-on exposure for an inquisitive analyst/administrator who asks “why” before “how” and enjoys building systems from the ground up. ## Key Responsibilities - Lead requirement gathering sessions with cross-functional stakeholders; document functional specifications, user journeys, and acceptance criteria. - Evaluate solutions to business needs across the existing technology applications stack with the Technology Applications team. - Partner with Technology procurement to assess vendors and software using vendor scorecards, product demonstrations, and technical assessments. - Support implementation of the Incident Management System (IMS) and other applications—manage configuration, user training, operational workflows, and Games-time readiness. - Lead application rollout workstreams and stakeholder communications; maintain project charters, risk registers, requirements, and project plans through go-live. ## Required Competencies - 4+ years of progressive experience in business systems analysis, SaaS application administration, technical requirements gathering, and software project coordination. - Strong requirements elicitation experience (e.g., interviews, process flow mapping, use cases, user stories, gap analyses). - Hands-on experience supporting enterprise application implementations and formal software selection (including RFPs, vendor evaluation frameworks, and contracting handoffs). - Proven hands-on Application Administrator experience (user provisioning, permission schemas, custom workflows, audit logs, and system integrations). - Familiarity with project management/collaboration tools such as Jira, Smartsheet, Asana, Azure DevOps, Microsoft 365, or Microsoft Project. ## Valued Experience - Direct experience with Incident Management Systems, ticketing, or operational tracking platforms. - Application administration certifications for enterprise software platforms. - Active Project Management Professional (PMP) certification. - Experience building vendor scorecards and running structured product demonstrations. - Experience training end users on newly deployed enterprise applications. ## What We Offer - Career-defining exposure across technology, procurement, and operations teams preparing for the Olympic and Paralympic Games. - Ownership of business applications teammates rely on every day. - Transferable expertise in enterprise systems, vendor management, and large-scale implementation. - A collaborative, mission-driven team that values co-creation, integrity, excellence, and pragmatic progress. ## What This Role Means for the Games The applications you implement will help teams operate now and through Games-time in 2028. As a technical liaison across multiple business areas, you’ll be a primary point of contact to ensure delivered applications are resilien
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