Pre-Sales Solutions Engineer (San Francisco, CA)
Deepgram · San Francisco, CA
About this role
## Company Overview Deepgram is the leading platform underpinning the emerging Voice AI economy, providing real-time APIs for **speech-to-text (STT)**, **text-to-speech (TTS)**, and building production-grade **voice agents** at scale. With **200,000+ developers** and **1,300+ organizations** building “Powered by Deepgram” voice offerings, Deepgram’s voice-native foundation models are available via cloud APIs or self-hosted/on-prem. ## Role: Pre-Sales Solutions Engineer (San Francisco, CA) Deepgram is seeking a **Pre-Sales Solutions Engineer** to join the **Applied Engineering** team. Your primary focus will be driving **technical pre-sales engagements** with prospects, customers, and partners. You’ll act as the **technical authority** bridging Deepgram’s AI speech technology with customer business needs—partnering with Sales to craft solutions, validate technical fit, build proof-of-concepts, and demonstrate platform value to technical decision makers. ### Location & Time Zone - **Based in San Francisco** (remote-first; not expected to be in the office every day) - **Must be located in either Eastern or Pacific Time (US)** - **Up to 50% travel** to meet customers, support sales engagements, and attend key onsite interactions ## What You’ll Do - Lead **technical discovery** and **solution design** for enterprise prospects and customers - Architect and implement **custom proof-of-concepts** and technical demonstrations for specific use cases - Provide expert guidance on **API integration**, **performance optimization**, and **deployment strategies** - Partner with **Account Executives** to navigate technical objections and accelerate the sales cycle - Contribute to technical content (e.g., **implementation guides**, **reference architectures**, **best practices**) - Mentor junior team members and share technical knowledge - Represent the **voice of the customer** to Product and Engineering teams ## Your First 90 Days - **First 30 Days:** Onboarding; shadow senior team members; build technical demos; gain proficiency with core APIs/docs - **60 Days:** Lead discovery calls with AEs; develop custom proof-of-concepts; contribute to technical content; support sales strategy - **90 Days:** Own technical relationships with assigned accounts; present complex solutions; begin mentoring; contribute to pre-sales methodology ## You’ll Love This Role If You - Enjoy translating complex technical capabilities into **business value** - Thrive in consultative customer environments - Like the strategic side of enterprise sales cycles while staying technically credible - Find satisfaction in driving customer adoption and success - Are energized by staying at the forefront of **AI and speech technology** ## It’s Important To Us That You Have - **5+ years** experience in technical pre-sales, solutions architecture, or similar customer-facing technical roles - Strong software engineering background with professional development experience in **Python**, **JavaScript/TypeScript**, or similar - Proven ability to navigate **complex technical sales cycles** - Experience building/demonstrating **proof-of-concepts** or technical solutions to diverse audiences - Excellent **verbal and written communication** skills; able to translate technical concepts for technical and non-technical stakeholders ## It Would Be Great if You Had - Experience with **speech recognition**, **NLP**, **AI/voice agents**, or related AI technologies - Experience building customer-fac
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