LMS Administrator II (Learning Management System Administrator / Functional SME)
Nationwide IT Services · United States
About this role
## LMS Administrator II (Learning Management System Administrator / Functional SME) **Location:** Arlington, VA (**On-site**) **Security Requirement:** Active Secret **Employment Type:** Full Time **Level:** Mid Level ### Overview Nationwide IT Services (NIS) is seeking an experienced **LMS Administrator II** to support a proposal effort for the **National Guard Bureau (NGB) Technical and Staff Support Services (TSSS)** program. The LMS Administrator will provide **administration, technical support, and functional expertise** for Government Learning Management Systems (LMS) supporting National Guard training and education programs. You will support **Joint Knowledge Online (JKO)**, **vClass**, and other Government-designated learning platforms—ensuring effective course administration, student registration, training delivery, and accurate training records. ### Key Responsibilities - Administer and provide functional support for Government LMS platforms, including **JKO** and **vClass** - Manage **student registrations**, course enrollments, class rosters, and **training completion records** - Create, update, and maintain course information, schedules, and associated training materials - Provide technical and administrative support to **students, instructors, course managers, and Government personnel** - Troubleshoot LMS issues such as **access problems**, registration errors, and course navigation difficulties - Support **virtual classroom operations** (session setup, user access, and instructional delivery) - Track **participation, attendance, course completion, and certification requirements** - Generate and distribute **course completion certificates** and related documentation - Maintain accurate training records and assist with reporting LMS activity and student progress - Coordinate with instructors and training coordinators to ensure courses are properly configured and available - Respond to help desk requests; resolve or escalate technical issues as appropriate - Assist with testing LMS functionality and identify opportunities to improve system processes - Ensure LMS operations and training records comply with applicable **DoD policies** and **information security requirements** ### Required Qualifications - Experience administering or providing functional support for **Learning Management Systems** - Experience with Government training platforms, including **JKO**, **vClass**, or comparable DoD learning systems - Experience managing course registrations, student records, course completion tracking, and certificates - Ability to troubleshoot user access, enrollment, and LMS functionality issues - Experience supporting **virtual classroom environments** and instructor-led training - Strong customer service, problem-solving, and technical support skills - Proficiency with **Microsoft Office** (Excel, Word, Outlook, Teams) - Ability to maintain accurate training records and generate administrative reports - Strong organizational skills and ability to coordinate with instructors, students, and Government stakeholders ### Preferred Qualifications - Previous experience supporting **National Guard Bureau** or **Department of Defense** training programs - Hands-on experience administering **JKO** and **vClass** - Familiarity with Government training management procedures and reporting requirements - Experience supporting both in-person and virtual training
Listing freshness
CronJobs last confirmed this listing 1h ago. If its source stops confirming the opening for seven days, this page is removed from active inventory.