EPIC Application Coord - Ambulatory
Piedmont Healthcare · Atlanta, GA, US
About this role
## Overview The **Application Coordinator** is responsible for the design, build, testing, validation, and ongoing support of **clinical and/or revenue cycle applications**. This role obtains the appropriate **Epic certification**, maintains in-depth knowledge of Epic functionality, and learns the clinical/revenue cycle workflows to be implemented. The Application Coordinator provides **periodic on-call support on a 24/7 basis**, delivering **Tier III** support for Epic clinical and/or revenue cycle applications. The role also implements **Epic configuration changes** as approved by the appropriate committee, and partners with clinical/financial stakeholders to design future-state workflows and build the system to support them. As a representative of the **Information Services** team, the Application Coordinator establishes and maintains critical business relationships with Piedmont coworkers, physicians, and all Epic application users. --- ## Responsibilities - Design, build, test, validate, and support **Epic clinical and/or revenue cycle applications** - Obtain and maintain appropriate **Epic certification** - Maintain in-depth knowledge of Epic functionality - Acquire knowledge of clinical/revenue cycle workflows to be implemented - Provide **Tier III** support through **24/7 periodic on-call** coverage - Implement Epic **configuration changes** approved by the appropriate committee - Collaborate with clinical/financial representatives to design future-state workflows - Work with other Application Coordinators across interdisciplinary workgroups - Represent Information Services and maintain key business relationships with Epic stakeholders --- ## Qualifications **Education / Experience (Required):** - **Bachelor’s Degree** *or* current clinical licensure in **nursing, radiology, pharmacy, respiratory, or related field** - **OR** (in lieu of degree/licensure): **4 years** of experience in **business administration, information technology, science, healthcare, or related field** - Must include **1 year of EMR (Electronic Medical Record) application experience** - **OR** (in lieu of degree/licensure): **7 years** of healthcare or IT experience - Must include **1 year of EMR (Electronic Medical Record) application experience** **Work Experience:** - **3 years** of healthcare or IT experience, including **1 year of EMR application experience** **Preferred:** - **1 year** working directly with **Epic applications** in a clinical or IS field relevant to the position --- ## Licenses & Certifications - **Current Epic certification** — **Required** - **Active Epic proficiency** achieved with a score of **90** — **Required** --- ## Business Unit **Piedmont Healthcare Corporate** --- *Job Title Context: EPIC Application Coord - Ambulatory*
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