Director of Product
Via · New York City
About this role
**Via — Director of Product (Remix)** Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. **About the role** Remix is Via’s premier transit planning and scheduling platform, trusted by transit agencies worldwide to design networks, model scenarios, and optimize service. We’re looking for a **Director of Product** to define and drive the next era of Remix: a multimodal planning and scheduling system that gives transit agencies a single, authoritative place to make smarter decisions across every service type they operate. This is a high-impact, high-ownership role. You’ll shape the vision for how agencies move from static schedules to data-driven, dynamically optimized operations—balancing labor union rules and contractual constraints with the operational agility modern transit demands. You’ll own the end-to-end product experience from strategic planning through live execution, directly affecting how millions of riders experience public transit every day. **What you will do** - Define and own the product vision and roadmap for Remix as the global standard for multimodal transit planning and scheduling (fixed route, paratransit, microtransit, and emerging modes) - Build the framework for data-driven scheduling to enable agencies to make optimal use of driver and vehicle time using intelligent analysis of ridership patterns, operational constraints, and service goals - Incorporate labor union rules, collective bargaining agreements, and workforce regulations into the product—structured yet flexible as rules evolve - Connect planning and scheduling to live operations to reduce the gap between what’s scheduled and what’s executed, improving accuracy, dispatcher confidence, and rider reliability - Partner closely with engineering, design, data science, and GTM teams to move from vision to shipped product with clear milestones and measurable outcomes - Engage frequently with transit planners, schedulers, and operations leaders to surface unmet needs and validate product direction - Stay current on industry trends, emerging regulations, and competitive dynamics to keep Remix ahead of the market **Who you are** - 10+ years of product management experience, including ownership of complex enterprise software products - A track record of shipping high-quality products for sophisticated, workflow-heavy enterprise environments where the cost of getting it wrong is high - A systems thinker who can balance strategic vision with operational detail *Note: The provided description appears truncated after “Have strong...”.*
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