Software Engineer, Enterprise Product
Decagon · San Francisco
About this role
## About Decagon Decagon is a conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology helps industry-leading enterprises (e.g., Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas) deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and more. We’re building a future where customer experiences are redefined—from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. Decagon is an in-office company, driven by a shared commitment to excellence and velocity. Our values—**Just Get It Done**, **Invent What Customers Want**, **Winner’s Mindset**, and **The Polymath Principle**—shape how we work and grow. ## About the Role You may be a good fit if you: - Have **3+ years** of experience developing and deploying **production-level** products and systems - Take ownership of problems from start to finish and are eager to learn what you need to succeed - Are passionate about the **end-user experience** and take pride in building products that meet customer needs - Write **amazing code**, fast ### Even Better If - (No additional items listed) ## Benefits We proudly offer benefits for full-time employees (details may vary by location and can change): - **Medical, Dental, and Vision** benefits for you and your family - **Life Insurance** and **Disability** benefits - **Retirement Plan** (e.g., 401K, pension) - **Parental Leave** - **Fertility and family building** benefits through Carrot - **Monthly stipend** to support wellness, lifestyle, and work-life balance - **Daily lunches and snacks** in the office - **“Take what you need” vacation policy** (subject to local requirements; UK employees receive **25 days** of statutory leave) ## Company Note Benefits are described in more detail in Decagon’s policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.
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