Full-Stack Engineer (Backend Leaning) - Payments Engineering
ElevenLabs · Remote
About this role
## About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model and now serve millions of users and thousands of businesses. We’ve expanded from voice into three main platforms: - **ElevenAgents**: integrations, testing, monitoring, and reliability to deploy voice and chat agents at scale - **ElevenCreative**: tools to generate and edit speech, music, image, and video across 70+ languages - **ElevenAPI**: developer access to our leading AI audio foundational models ## How we work - **High-velocity**: rapid experimentation, lean autonomous teams, minimal bureaucracy - **Impact over titles**: no task is above or beneath you - **AI first**: we use AI across the company to move faster with higher-quality results - **Excellence everywhere** - **Global team**: prioritize talent over location ## What we offer - Innovative, generational opportunity to shape the trajectory of AI - Growth paths and learning & development support (annual discretionary stipend) - Social travel stipend + annual company offsite - Monthly co-working stipend (if you’re not near a main hub) ## About the role — Payments Engineering The **Payments team** owns how ElevenLabs charges customers: **billing, usage tracking, pricing, and payments** across self-serve and enterprise. We’re hiring **Full-Stack Engineers (backend leaning)** to expand and evolve our payments systems. Your responsibilities may include: - Building and maintaining **usage tracking** that meters requests accurately without impacting latency - Leading migration of **enterprise pricing and usage processing**, including **stream-processing** services for usage events - Making it easy for customers to **upgrade and pay** (including paying through different entities and supporting new payment providers) - Partnering with **Finance and Tax** for compliance, audit, and reporting requirements - Enabling **pricing and Growth experiments** with Growth and product teams - Debugging complex customer billing scenarios (reconstructing what happened from customer experience, logs, and code) - Collaborating with Sales, FDEs, Finance, and engineers across the company You’ll often extend or replace existing systems—so you’ll scope carefully, plan migrations, and roll changes out without disrupting customers. ## Requirements We don’t require formal experience, certifications, or degrees. We do require engineers who can demonstrate they’ve solved impressively hard problems (via past projects or GitHub). You must have: - **Expertise in Python** - Strong **backend development** background - Experience with common **software and system design patterns** and infrastructure (APIs, cloud tools, storage, data structures) - Strong **test design** and **security fundamentals** - Care and attention to detail when changing **live systems that handle money** - Ability to learn a large existing system quickly and debug complex production issues ### Bonus - Experience with payment processing providers, or billing/usage-based pricing systems - Stream processing or high-throughput event pipelines - Experience working with finance, tax, or audit requirements - Experience with Kubernetes ## Location Team members are based across the **UK, EU, and US** (flexible for exceptional candidates elsewhere). You can work **remotely** or from offices in: - Dublin, London, New York, San Francisco, Warsaw #LI-Remote Eleven
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