Systems SRE Data Center Engineer
Boingo · Frisco, TX
About this role
**Systems SRE Datacenter Engineer** The Systems SRE Datacenter Engineer is responsible for the daily operational maintenance, deployment, and reliability of Boingo’s global production, Staging, QA, Beta, and Dev environments. This hands-on role bridges physical datacenter operations (racking, stacking, and cabling) with automated cloud-native systems administration. Working as an individual contributor within an SRE and engineering team, you will support HPE Private Cloud Business Edition (PCBE) management platforms, maintain HPE VME and VMware virtualized workloads, monitor high-performance HPE Compute and Storage systems, and run automated workflows on Ubuntu Linux to reduce administrative TOIL. --- ### Basic Qualifications - **Experience:** 3 to 5 years of hands-on experience in systems administration, datacenter engineering, or Site Reliability Engineering (SRE). - **Operating Systems:** Proficiency with Ubuntu OS, RHEL 7+, and standard Linux command-line/system admin tools. Familiarity with Linux networking, systemd, permissions, and package management. - **Datacenter Physical Layer:** Experience performing physical datacenter hardware maintenance, including precision racking, server stacking, structured ethernet and fiber cabling, and label management. - **HPE & Virtualization Fundamentals:** Hands-on experience operating within HPE Private Cloud Business Edition (PCBE) or HPE GreenLake consoles. Experience supporting virtualized workloads hosted on VMware vSphere or HPE VME environments. - **Education:** Bachelor’s degree preferred. --- ### Technical Skills & Capabilities - **HPE Compute & Storage:** Deploy, maintain, and monitor HPE Compute (ProLiant, Synergy) and HPE Storage systems (e.g., HPE SimpliVity hyperconverged nodes, HPE Nimble Storage arrays). Basic familiarity with HPE iLO remote management APIs. - **Kubernetes & Containers:** Deploy, troubleshoot, and maintain containerized applications running on Kubernetes or RKE clusters. - **Infrastructure as Code (IaC):** Execute, maintain, and update Ansible playbooks and Terraform scripts for routine server provisioning and configuration management. - **Scripting:** Proficiency in Python or Bash to write operational scripts, process logs, and automate repetitive system tasks. - **Observability & Alerting:** Hands-on experience with monitoring tools (Prometheus, Grafana, or InfluxDB) to respond to alerts, track performance metrics, and troubleshoot outages. - **Core Networking and Services:** Basic understanding of DNS, LDAP, RADIUS, and network routing fundamentals in enterprise environments. - **Agile Tooling:** Daily familiarity with Atlassian tools including Jira and Confluence. --- ### Duties & Responsibilities - **Physical Datacenter Execution:** Rack-and-stack installations, structured cabling runs, power connection hookups, and component replacements (RAM, drives, NICs) in local and colocation datacenters. - **System Operations & Maintenance:** Routine patching, software updates, and basic configuration tasks across Ubuntu Linux servers, VMware hosts, and HPE VME hypervisors managed via HPE PCBE. - **Cluster & Storage Maintenance:** Monitor HPE SimpliVity and Nimble Storage health; assist with drive replacements, volume allocations, and cluster resource scaling under guidance. - **Incident Response & Support:** Monitor telemetry dashboards (Grafana, Prometheus), respond to infrastructure alerts, perform initial root-cause analysis, and participate in on-call ro
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