Software Engineer (L2) Messaging Channels Team
Twilio · Remote - US
About this role
<div class="content-intro"><p><strong>Who we are&nbsp;</strong></p> <p>At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences.</p> <p>Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.<br><span style="color: rgb(255, 255, 255);">.</span></p> <p><strong>Hiring and how we work</strong></p> <p>We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!&nbsp;</p> <p>Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.&nbsp;<br><span style="color: rgb(255, 255, 255);">.</span></p></div><p><strong>See yourself at Twilio</strong></p> <p>Join the team as Twilio’s next Software Engineer L2 (Messaging Channels).</p> <p><strong>About the job</strong></p> <p>This position is needed to power the future of communications by developing the connectivity, compliance and rich messaging features required to enable adoption of new messaging channels and drive continued growth of existing channels such as WhatsApp, RCS and Facebook Messenger.&nbsp; Our team navigates the complexities of requirements across many channels to enable Twilio customers to have a unified and seamless experience.&nbsp; We enable startups, non-profits and Fortune 500 companies to send billions of messages a year on our platform.&nbsp; We are looking for candidates passionate about designing, developing, deploying and operating software solutions at scale to help Twilio deliver the best user experience for modern, rich messaging.</p> <p><strong>Responsibilities</strong></p> <p>In this role, you’ll:</p> <ul> <li>Build High-Scale APIs: Design, develop, and maintain high-performance REST APIs and backend microservices using Java and Go.</li> <li>Power Rich Messaging: Build and enhance rich messaging features, managing high-throughput message routing and delivery pipelines.</li> <li>Operate Cloud Systems: Deploy and support backend services in AWS (open to Azure/GCP experience), prioritizing system reliability, low latency, and fault tolerance.</li> <li>Leverage...
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