Director, AI Developer Experience
Attentive · New York, NY
About this role
<div class="content-intro"><div>Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.</div> <div>&nbsp;</div> <div>Recognized as the&nbsp;#1&nbsp;provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.</div> <div>&nbsp;</div> <div>With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in&nbsp;<a href="https://www.deloitte.com/content/dam/assets-zone3/us/en/docs/services/deloitte-private/2025/us-2024-technology-fast-500-rankings.pdf">Deloitte’s Fast 500</a>&nbsp;(four years running!),&nbsp;<a href="https://www.attentive.com/blog/attentive-ranked-8-on-linkedins-2020-top-startups-list-in-the-united-states">LinkedIn’s Top Startups</a>,&nbsp;<a href="https://www.forbes.com/lists/cloud100/">Forbes’ Cloud 100</a> (five years running!),&nbsp;<a href="https://www.inc.com/best-workplaces/2025">Inc.’s Best Workplaces</a>, and the&nbsp;<a href="https://www.hrc.org/resources/corporate-equality-index" target="_blank">Human Rights Campaign Foundation's Corporate Equality Index</a>!</div></div><h2><strong>About the role</strong></h2> <p>AI is rapidly changing who can build software and how quickly they can do it. At Attentive, we’re strongly leaning into that opportunity across the company: helping engineers ship better software faster, and helping people in sales and other business teams build tools that solve their own problems.</p> <p>You’ll help us build two teams, each with its own manager:</p> <ul> <li><strong>AI Developer Experience:</strong> Build the tooling, agent workflows, practical testing infrastructure, and development environments that accelerate our engineering organization.</li> <li><strong>AI Business Enablement:</strong> Give non-technical employees the tools, training, and secure infrastructure to build and run useful apps and automations with AI.</li> </ul> <p>These teams share a goal: make it easy to turn an idea into working software, with the right standards for how that software is built, connected, and maintained.</p> <p>We already have AI tools, internal tooling, and cloud environments in place. Your job is to turn that foundation into a consistent way of working that people want to adopt-and a measurable improvement in how quickly the company delivers.</p> <h2><strong>What you’ll own</strong></h2> <p><strong>AI Developer...
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